TestComplete provides an open platform for you to easily build continuous testing frameworks to test non-stop with a runtime engine and distributed testing. Execute a faster continuous delivery process by automating GUI tests on remote computers and synchronizing test projects on the go. Unlike other automated tools, TestComplete enables continuous testing with integrations to top CI systems like Jenkins, and SCMs like Git.
Choosing the framework for your project comes down to deciding what guidelines will produce the desired results of the automated tests. Often, developers end up designing a custom framework. This requires experienced testers and dedication to planning for the changes that may arise while implementing the automated testing. In some cases, an existing automation tool already has the functionality necessary to achieve the desired result of automated tests.  
GetResponse is best known as an email marketing platform, but they’ve expanded their offerings significantly in the past couple of years with CRM, webinars, and marketing automation tools. The GetResponse marketing automation is built around drag-and-drop workflows that you can set up to mimic customer journeys through your website and toward conversion.
The platform can likewise capture expenses from credit card transactions, a very useful feature. It can be accessed at any given time and place as it runs on any device. Problems arising from spending limits and expenditures that are permissible are minimized, resulting in compliance and enforcement of companies’ spending policies. Popular integrations include Zoho Books and Zoho CRM, which allow users to utilize a single account for all tools.
Looking up the list, we’d probably begin with Wave – their billing & invoicing services may not have the bells & whistles QuickBooks does, and you may not be able to infuse that much branding material in your docs, but they’ll get the job done for free. Zoho Books is the next-to-the-best service, as it lets you bill 25 clients for as much as $9 a month. FreshBooks, QuickBooks, and Xero are slightly more expensive (pricing starts at $15) and restrict their low-tier package to a smaller number of billed clients, but they will suit you perfectly if you want to customize and categorize invoices, and to report on your billing activity.
It’s always a good idea to verify integration capabilities with vendors prior to purchasing a new software. However, as your business management software will be the central system used to house all your company data, and you likely won’t replace this system nearly as often as you would other tools, it is imperative that you carefully evaluate your integration requirements during the software selection process and review these requirements with vendors.
Test automation is a fundamental part of Agile. Various core practices of Agile, such as Continuous Integration (CI), Continuous Delivery, Test-Driven Development (TDD), and Behavior-Driven Development (BDD) rely on the efficiency and reliability of test automation. For teams using Agile methods, test automation impacts more than just the software being developed: successful test automation practices also highlight the culture change and importance of teamwork associated with Agile.

Zendesk offers modular service and support software that’s built for enabling customer communication. The most basic plans are priced per user so even the smallest businesses have a dedicated software for customer interactions. Track customer support tickets within an email-like interface where support teams can collaborate. You can also opt for specialized tools that centralize interactions from all over the web, making customer connections easier to manage.
A second common type of test data is the export-to-zip/import-from-zip combination. Teams that do this create a common sample test data set, with known expected results to search, and known users. The deploy pipeline creates a sample environment with a clean database, then imports the zip file. Some of my customers who have a multitenant system, where many users share the same database, think this option isn't a realistic simulation. In that case I suggest finding a way to export, delete, and re-import by account.

In automated testing the test engineer or software quality assurance person must have software coding ability, since the test cases are written in the form of source code which, when run, produce output according to the assertions that are a part of it. Some test automation tools allow for test authoring to be done by keywords instead of coding, which do not require programming.

Test automation eases this burden by automating the tracking and managing of all those testing needs, including how much of the system different tests cover and what other types of testing might be required to cover all the moving parts. In doing so, test automation goes a long way toward helping ensure that teams maintain a high standard of quality at all points along the pipeline. Additionally, it allows testers to focus more time and effort on creating effective test cases to ensure the quality of the software since they’re no longer bogged down in managing all the minutia of testing needs.


A test automation framework is an integrated system that sets the rules of automation of a specific product. This system integrates the function libraries, test data sources, object details and various reusable modules. These components act as small building blocks which need to be assembled to represent a business process. The framework provides the basis of test automation and simplifies the automation effort.
TestingWhiz is a test automation tool with the code-less scripting by Cygnet Infotech, a CMMi Level 3 IT solutions provider. TestingWhiz tool’s Enterprise edition offers a complete package of various automated testing solutions like web testing, software testing, database testing, API testing, mobile app testing, regression test suite maintenance, optimization, and automation, and cross-browser testing.
“Selenium is the go-to UI automation tool. The other credible open source tools are essentially a wrap-around tool around Selenium. For web service testing, I prefer REST Assured. SoapUI is another option used frequently and offers a professional version in addition to open source. Testing G and Junit are popular for verification tools. For BDD, Cucumber and Specflow are popular with the Microsoft stack of development tools.”
Unique on this list, the Galen Framework is designed for those who want to automate their user experience testing. Galen is a niche, specific tool that can be used to verify that your product is going to appear as it should on most platforms. Once testing has been completed, Galen can create detailed reports, including screenshots, and can help developers and designers analyze the appearance of their application over a multitude of environments. Galen can perform additional automated tasks using JavaScript, Java, or the Galen Syntax.
Angie Jones is a Consulting Automation Engineer who advises several Scrum teams on automation strategies and has developed automation frameworks for many software products. Angie speaks and teaches internationally at software conferences, serving as an Adjunct College Professor of Computer Programming, and also teaches tech workshops to young girls through TechGirlz and Black Girls Code. Find out more on LinkedIn and at angiejones.tech
Although this a complete list of the best software for small businesses in each of these categories, there might be other options that work better for your company. Click on the category headers below for a full list of available products. For personalized recommendations based on your business needs call one of our Technology Advisors at 877-822-9526 for a free, 5-minute consultation. 
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