Although this a complete list of the best software for small businesses in each of these categories, there might be other options that work better for your company. Click on the category headers below for a full list of available products. For personalized recommendations based on your business needs call one of our Technology Advisors at 877-822-9526 for a free, 5-minute consultation.
Take a step up from Google Sheets or Excel by moving your data over to a real database. In the past, databases have been the reserve of the IT team, but with tools like Airtable and Fieldbook, non-technical teams can easily get the power of relational databases to create their own tools and systems (like we did for our content asset tracking, as explained here).

In software testing, test automation is the use of special software (separate from the software being tested) to control the execution of tests and the comparison of actual outcomes to predicted outcomes. Test automation can automate some repetitive but necessary tasks in a formalized testing process already in place, or add additional testing that would be difficult to perform manually.
Selenium is used for cross-browser testing and for web-browser test automation. To use this tool, the testers must have advanced programming skills for writing complex and advanced test scripts. These skills are required to build automation frameworks and libraries for specific testing needs. Selenium is an open source tool that is commonly used by developers and testers who are well versed with programming languages such as Java, C#, Perl, Python, Scala, Groovy, PHP & Ruby.
However, actually building automated tests for web applications can be challenging because the user interface of your application might change regularly, because of incompatibilities between browsers and because you usually need to support various server or client platforms. The following tools make it easier to build and execute automated tests for your web application.
Denali on-premises accounting software from Cougar Mountain Software can be used by businesses of various sizes, as it can support a business with as few as four employees up to a large business that employs 50 people in its accounting department alone. Three plans are available, plus one version design for nonprofits. Payroll processing is also available. The software is modular, allowing you to customize it with just the features you need. cougarmtn.com
The increased demand for automation is trending in our software testing industry, as well. If you check out any software or application testing communities (i.e., uTest, Quora, etc.), you will find software testers urging for various tools that can be helpful in their day to day testing activities, whether it is for desktop testing, web testing, browser testing, regression testing, web services and API testing, and many more.

Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
Instead of creating the "tests" at the end, I suggest starting with examples at the beginning that can be run by a human or a software system. Get the programmer, tester, and product owner in a room to talk about what they need to be successful, to create examples, to define what the automation strategy will be, and to create a shared understanding to reduce failure demand. My preference is to do this at the story level — what some might call a minimum marketable feature — which requires a half-day to a week of work. George Dinwiddie, an agile coach in Maryland, popularized the term "the three amigos" for this style of work, referring to the programmer, tester, and analyst in these roles. Another term for the concept is acceptance test-driven development.
LiveAgent is a little more expensive for the most basic plan, but there are a lot of features packed in that you wouldn’t get from similarly priced options. Customer satisfaction and self-service tools, service level agreement rules and reporting, and even canned answers for common questions are all included at the lowest subscription cost. LiveAgent also has an optional VOIP tool as an extra add-on for companies who want to integrate their customer phone calls directly with their help desk.
Business applications are built based on the requirements from the business users. Also, these business applications are built to use certain kind of Business transactions or data items. These business applications run flawlessly until there are no new business requirements or there is no change in underlying Business transactions. Also, the business applications run flawlessly if there are no issues with computer hardware, computer networks (Intenet/intranet), computer disks, power supplies, and various software components (middleware, database, computer programs, etc.).
By and large, business software is likely to be developed to meet the needs of a specific business, and therefore is not easily transferable to a different business environment, unless its nature and operation is identical. Due to the unique requirements of each business, off-the-shelf software is unlikely to completely address a company's needs. However, where an on-the-shelf solution is necessary, due to time or monetary considerations, some level of customization is likely to be required. Exceptions do exist, depending on the business in question, and thorough research is always required before committing to bespoke or off-the-shelf solutions.
Productivity is a rare property and skill that should never be underestimated. Often, it’s the secret ingredient that can take a small business from doing just okay to exceeding all expectations. When you know how to get things done successfully in a shorter period of time—you simply achieve more. These productivity apps are integral to small business success.
Hazen uses the term “automagic” to get people to think about what their goals are for using automation tools and technology for their specific project needs. He cautions against assuming the use of automation testing tools is a cure-all or silver bullet solution. As Hazen points out, automation testing is still dependent on the people performing the testing.
It is exactly SMB-friendly accounting systems that invest the most in efficient billing & invoicing technology, as larger companies are usually looking at tools they can integrate with their bank service providers, and handle payments from their original accounts. The challenge is, as you noticed, to get a standalone and restrictions-free product, or at least one where you don’t have to pay recurring fees each time you cross a predetermined limit.
Built for small businesses to enterprises, EasyForm Expense Management provides users with an easy way to control, track, and manage their expenditures to enhance their bottom line. This online expense tracking and management solution paints a clear picture on all expenses through complete visibility on expense records and various reporting tools, such as category and split reports.
Test automation helps in reducing regression testing time and cutting down the time to market with significant cost savings on a long-term basis. However, a clear automation strategy and roadmap are key to ensuring the right return on investment on your automation initiatives. With disparate application architecture, multiple environments, third-party integrations and multiple user devices, a standardized and consistent automation approach is needed to ensure high reusability, ease of maintenance and lower upfront costs.
In software testing, test automation is the use of special software (separate from the software being tested) to control the execution of tests and the comparison of actual outcomes to predicted outcomes. Test automation can automate some repetitive but necessary tasks in a formalized testing process already in place, or add additional testing that would be difficult to perform manually.
×