LiveAgent is a little more expensive for the most basic plan, but there are a lot of features packed in that you wouldn’t get from similarly priced options. Customer satisfaction and self-service tools, service level agreement rules and reporting, and even canned answers for common questions are all included at the lowest subscription cost. LiveAgent also has an optional VOIP tool as an extra add-on for companies who want to integrate their customer phone calls directly with their help desk.
WatiN is inspired from Watir and is a C#-developed web application testing tool. This open source tool supports web application testing for.Net programming languages. It is licensed under Apache 2.0. HTML and AJAX website testing are supported by it. It has integration with unit testing tools and helps in generating web page screenshots. On IE and Firefox, it has automated browser testing and is a local support for Page and Control model.
The method or process being used to implement automation is called a test automation framework. Several frameworks have been implemented over the years by commercial vendors and testing organizations. Automating tests with commercial off-the-shelf (COTS) or open source software can be complicated, however, because they almost always require customization. In many organizations, automation is only implemented when it has been determined that the manual testing program is not meeting expectations and it is not possible to bring in more human testers.
A growing trend in software development is the use of unit testing frameworks such as the xUnit frameworks (for example, JUnit and NUnit) that allow the execution of unit tests to determine whether various sections of the code are acting as expected under various circumstances. Test cases describe tests that need to be run on the program to verify that the program runs as expected.

When it comes to running a small business, having the right tool for the job can make a huge difference in both your workday and your business performance. That’s why now is a great time to be an entrepreneur — you still need to wear a lot of hats, but there have never been more business tools available to help you fit into those hats a little better.
The move to agile has led many teams to adopt a pyramid testing strategy. The test automation pyramid strategy calls for automating tests at three different levels. Unit testing represents the base and biggest percentage of this test automation pyramid. Next comes, service layer, or API testing. And finally, GUI tests sit at the top. The pyramid looks something like this:
Friendly user interface and navigation. Cloud-based accounting applications—for the most part—look great. They're not as graphically rich as some types of online services, but they don't need to be. Graphics are used where it makes sense, like for displaying charts and graphs, and for invoice forms. Navigation and data entry take their cues from desktop software, using static and drop-down lists, icons and buttons, fill-in-the-blank fields, and toolbars.
Selenium is perhaps the most popular automation framework that consists of many tools and plugins for Web application testing. Selenium is known for its powerful capability to support performance testing of Web applications. Selenium is a popular choice in the open-source test automation space, partly due to its large and active development and user community.
Welcome to our free online programming courses. We’ve created these courses to facilitate the training we offer in the Automation in Testing namespace, but also to provide free high quality resources to the testing and software development community. Our current courses can be broken down into three categories, Programming Basics, Language Basics and Selenium WebDriver. We hope to get some video versions of these courses made this year and those will be available on the Ministry of Testing Dojo.
Every software development group tests its products, yet delivered software always has defects. Test engineers strive to catch them before the product is released but they always creep in and they often reappear, even with the best manual testing processes. Test Automation software is the best way to increase the effectiveness, efficiency and coverage of your software testing.

One of the most basic components of mobile application testing is finding the right automated framework. Whether you are looking for a new tool, or are just considering getting started with test automation for mobile, here are the Top 10 Automated Testing Tools for mobile and what you need to know about each tool to choose the solution that is the best fit in your mobile testing lab.
With automated testing, that time is cut drastically. The work for automated testers is instead spent coding the tests and making improvements to these tests repeatedly as adjustments are needed. Once the test is complete, however, automated testing allows for the recycled use of tests so that they do not have to go through this whole process again. In essence, the time spent on the mundane tasks and repetition a manual tester would go through is instead spent focusing on larger, more important issues involving the software you’re developing.
Selenium is used for cross-browser testing and for web-browser test automation. To use this tool, the testers must have advanced programming skills for writing complex and advanced test scripts. These skills are required to build automation frameworks and libraries for specific testing needs. Selenium is an open source tool that is commonly used by developers and testers who are well versed with programming languages such as Java, C#, Perl, Python, Scala, Groovy, PHP & Ruby.
Crispin and Gregory define Test-Driven Development (TDD) as the process of writing and automating small unit tests before writing the piece of code that will make the test pass. TDD is used for continuous integration testing to ensure small units of code work together first. A unit test verifies the behavior of a small part of the code in the overall system. These tests are the primary candidate for the majority of automated tests. Even teams that are not practicing Agile development use TDD to prevent defects and design software (Agile Testing, 2008).

But don't despair, there's a whole breed of online accounting tools made just for freelancers and sole proprietors, and we've reviewed them. The best of them are extremely affordable and offer mobile versions, integration with major banks, quarterly estimated income tax calculations, reports that make sense for very small businesses, and more. They may not offer a ton of integration with other add-ons and corporate homepages for employee access—or a bunch of other things you don't need.
Work[etc] is an ERP for small businesses that’s based around CRM and project management software. Connect sales, marketing, projects, operations, support, and financial teams in one software where different departments can collaborate easier. Work[etc] replaces the separate software for project management, CRM, email marketing, help desk, and contract management. Integrate directly with your accounting software for real-time updates and financial reports.
Fundraising software is a variety of tools developed to make fundraising efficient, effective and easier for your organization and donors. This is utilized by organizations to streamline fundraising efforts and ease logistical challenges to focus on establishing stronger donor relationships and driving more donations. It comes in various types depending on the campaigns you are…
Friendly user interface and navigation. Cloud-based accounting applications—for the most part—look great. They're not as graphically rich as some types of online services, but they don't need to be. Graphics are used where it makes sense, like for displaying charts and graphs, and for invoice forms. Navigation and data entry take their cues from desktop software, using static and drop-down lists, icons and buttons, fill-in-the-blank fields, and toolbars.
Frankly, I’d think twice before entrusting financial data to a free-to-use service, probably even the freemium ones you mentioned. To make my point clear, I have nothing against cloud-based technology, in fact I could not imagine doing business without my smartphone, but when it comes to financials I still vote for local hosting. No bad experience with these solutions though, the choice’s up on you!
A variation on this type of tool is for testing of web sites. Here, the "interface" is the web page. However, such a framework utilizes entirely different techniques because it is rendering HTML and listening to DOM Events instead of operating system events. Headless browsers or solutions based on Selenium Web Driver are normally used for this purpose.[6][7][8]

Kathy Yakal has been annoying computer magazine editors since 1983, when she got her first technology writing job because she tagged along with her ex-husband on a job interview. She started freelancing and specializing in financial applications when PCs became financial tools for consumers and small businesses (after a stint at a high-end accounti... See Full Bio


With tools like TestComplete, the evolution from manual to automated testing does not have to be difficult. By allowing you to see every action you make, either while generating test code or in administering tests, manual testers can see exactly where to make adjustments while they’re learning. After using automated testing tools and techniques, manual testing has proven to be an effective way of double-checking the software to make sure there is no stone left unturned. In that sense, manual and automated testing go hand-in-hand and, when used properly, can ensure that the final product is as good as it can be.

As we can see, each of these automation tools has unique features to offer in addressing the growing challenges of software automation in the years ahead. Most provide capabilities for continuous testing and integration, test managementing, and reporting. They all support increasing automation needs for Web and Mobile testing. However, intelligent testing and smart analytics for adaptive and heterogeneous environments are still something to be desired for automation tools.
Test automation on the other hand is the automated execution of predefined tests. A test in that context is a sequence of predefined actions interspersed with evaluations, that James Bach calls checks. These checks are manually defined algorithmic decision rules that are evaluated on specific and predefined observation points of a software product. And herein lies the problem. If, for instance, you define an automated test of a website, you might define a check that ascertains a specific text (e.g. the headline) is shown on that website. When executing that test, this is exactly what is checked—and only this. So if your website looks like shown in the picture, your test still passes, making you think everything is ok.
Automation testing is a best way to fulfill most of the testing goals with effective resources and time. But be careful before purchasing the automation tool that fulfills the requirement of the application because no any tool can fulfill 100% requirement. You should be having skilled staff before taking decision to automate the application. So get the tool that matches to your requirement and for rest part do the manual testing.
Of all the automated testing tools on our list, none of them is more simple or adaptable than this one. If you’re not from a programming background or you’ve never done automated software testing before, Ranorex lets you run your test without a script. It easily integrates with other testing tools such as TeamCity and nCover, and it comes with robust debugging capabilities.
A data-driven performance testing tool, IBM is a commercial solution that operates in Java, .Net, AJAX, and more. The IBM Rational Functional Tester provides unique functionality in the form of its “Storyboard” feature, whereby user actions can be captured and then visualized through application screenshots. IBM RFT will give an organization information about how users are using their product, in addition to how users are potentially breaking their product. RFT is integrated with lifecycle management systems, including the Rational Quality Manager and the Rational Team Concert. Consequently, it’s best used in a robust IBM environment.

API testing is also being widely used by software testers due to the difficulty of creating and maintaining GUI-based automation testing. It involves directly testing APIs as part of integration testing, to determine if they meet expectations for functionality, reliability, performance, and security.[10] Since APIs lack a GUI, API testing is performed at the message layer.[11] API testing is considered critical when an API serves as the primary interface to application logic since GUI tests can be difficult to maintain with the short release cycles and frequent changes commonly used with agile software development and DevOps.[12][13]
Some software testing tasks, such as extensive low-level interface regression testing, can be laborious and time-consuming to do manually. In addition, a manual approach might not always be effective in finding certain classes of defects. Test automation offers a possibility to perform these types of testing effectively. Once automated tests have been developed, they can be run quickly and repeatedly. Many times, this can be a cost-effective method for regression testing of software products that have a long maintenance life. Even minor patches over the lifetime of the application can cause existing features to break which were working at an earlier point in time.
×