Business applications can fail when an unexpected error occurs. This error could occur due to a data error (an unexpected data input or a wrong data input), an environment error (an in frastructure related error), a programming error, a human error or a work flow error. When a business application fails one needs to fix the business application error as soon as possible so that the business users can resume their work. This work of resolving business application errors is known as business application support.
Although this a complete list of the best software for small businesses in each of these categories, there might be other options that work better for your company. Click on the category headers below for a full list of available products. For personalized recommendations based on your business needs call one of our Technology Advisors at 877-822-9526 for a free, 5-minute consultation.
Software tests have to be repeated often during development cycles to ensure quality. Every time source code is modified software tests should be repeated. For each release of the software it may be tested on all supported operating systems and hardware configurations. Manually repeating these tests is costly and time consuming. Once created, automated tests can be run over and over again at no additional cost and they are much faster than manual tests. Automated software testing can reduce the time to run repetitive tests from days to hours. A time savings that translates directly into cost savings.
Some business applications are built in-house and some are bought from vendors (off the shelf software products). These business applications are installed on either desktops or big servers. Prior to the introduction of COBOL (a universal compiler) in 1965, businesses developed their own unique machine language. RCA's language consisted of a 12-position instruction. For example, to read a record into memory, the first two digits would be the instruction (action) code. The next four positions of the instruction (an 'A' address) would be the exact leftmost memory location where you want the readable character to be placed. Four positions (a 'B' address) of the instruction would note the very rightmost memory location where you want the last character of the record to be located. A two digit 'B' address also allows a modification of any instruction. Instruction codes and memory designations excluded the use of 8's or 9's. The first RCA business application was implemented in 1962 on a 4k RCA 301. The RCA 301, mid frame 501, and large frame 601 began their marketing in early 1960.
The software automatically syncs business profiles to a single dashboards, where multiple users can view reports and corporate accounts. It is capable of generating profit and loss and trade sheets, invoices and billing, all which are accessible via mobile devices. Custom reports and feeds can likewise be created from the dashboard. Popular integrations include Quickbooks Online Payroll and Intuit GoPayment.
Manual software testing is performed by a human sitting in front of a computer carefully going through application screens, trying various usage and input combinations, comparing the results to the expected behavior and recording their observations. Manual tests are repeated often during development cycles for source code changes and other situations like multiple operating environments and hardware configurations. An automated testing tool is able to playback pre-recorded and predefined actions, compare the results to the expected behavior and report the success or failure of these manual tests to a test engineer. Once automated tests are created they can easily be repeated and they can be extended to perform tasks impossible with manual testing. Because of this, savvy managers have found that automated software testing is an essential component of successful development projects.
Just Enough Test Automation shows test developers and users how to design, implement, and manage software test automation. Learn from authors Dan Mosley and Bruce Posey how to implement a powerful data-driven testing framework; automate unit testing, integrate testing and system/regression testing; and facilitate manual testing with automated tools.
With so many options, it can be challenging for enterprise mobility teams to choose the right solution. Whether open-source or commercial, the top mobile testing tools each have their own strengths and overall benefits. But, depending on the size of the enterprise mobility team, overall skill set and available resources, some solutions may not be the right fit for all mobile developers, testers and quality assurance professionals.

With automated testing, that time is cut drastically. The work for automated testers is instead spent coding the tests and making improvements to these tests repeatedly as adjustments are needed. Once the test is complete, however, automated testing allows for the recycled use of tests so that they do not have to go through this whole process again. In essence, the time spent on the mundane tasks and repetition a manual tester would go through is instead spent focusing on larger, more important issues involving the software you’re developing.
As an established solution, UFT enables enterprise mobility teams to buy into the MicroFocus ecosystem, or the HPE ecosystem, for improved support and timely releases. Although an expensive solution, there are a lot of content and guides available to help testers get up to speed testing and writing mobile test scripts with this more mature, established framework. To use UFT with Mobile Labs’ deviceConnect™, Mobile Labs recommends the use of Mobile Labs Trust™ to connect to mobile.
Authors Dorothy Graham and Mark Fewster wrote the field's seminal text, Software Test Automation, which has guided many organizations toward success. Now, in Experiences of Test Automation, they reveal test automation at work in a wide spectrum of organizations and projects, from complex government systems to medical devices, SAP business process development to Android mobile apps and cloud migrations.
Automatically testing your web application is a good way to ensure that new versions of your application don't introduce bugs and regressions. Automation of your web application testing also allows your development team to make changes and refactor code with more confident, as they can quickly verify the functionality of the application after every change.
Business applications can fail when an unexpected error occurs. This error could occur due to a data error (an unexpected data input or a wrong data input), an environment error (an in frastructure related error), a programming error, a human error or a work flow error. When a business application fails one needs to fix the business application error as soon as possible so that the business users can resume their work. This work of resolving business application errors is known as business application support.
Designed for developers, Cypress is an end-to-end solution “for anything that runs inside the browser.” By running inside of the browser itself, Cypress can provide for more consistent results when compared to other products such as Selenium. As Cypress runs, it can alert developers of the actions that are being taken within the browser, giving them more information regarding the behaviors of their applications.
The main goal in software development processes is to satisfy customers with timely releases of software that works flawlessly. Test automation makes it possible to execute test cases during off-peak hours, and to distribute them in parallel across multiple physical or virtual servers. Automated tests complete in a fraction of the time required for manual testing, giving the team significantly faster feedback on the quality of the application and its suitability for release.

With capability and frugality firmly in mind, we rounded up 25 of our favorite software tools and Web services that we deem the best for powering small and medium-size businesses. Of course, not every business needs every type of program or service, but if your small business could use some help in any of the categories below, our list will give you a pretty good shot at picking a winner.

Take a step up from Google Sheets or Excel by moving your data over to a real database. In the past, databases have been the reserve of the IT team, but with tools like Airtable and Fieldbook, non-technical teams can easily get the power of relational databases to create their own tools and systems (like we did for our content asset tracking, as explained here).


Factory accounting software was among the most popular of early business software tools, and included the automation of general ledgers, fixed assets inventory ledgers, cost accounting ledgers, accounts receivable ledgers, and accounts payable ledgers (including payroll, life insurance, health insurance, federal and state insurance and retirement).
Suppose any software has come up with new releases and bug fixes, then how will you ensure about that the new released software with bug fixes has not introduced any new bug in previous working functionality? So it’s better to test the software with old functionalities too. It is difficult to test manually all functionalities of the software every time with the addition of some bug fixes or new functionalities. So, it is better to test software every time by Automation testing technique using Automation Tool efficiently and effectively. It is effective in terms of cost, resources, Time etc.
Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
TestComplete by SmartBear is a powerful commercial testing tool for web, mobile, and desktop testing. TestComplete supports various scripting languages such as JavaScript, VBScript, Python, and C++Script. Like Katalon Studio, testers can perform keyword-driven and data-driven testing with TestComplete. The tool also offers an easy-to-use record and playback feature.
The medium size, or small and medium-sized enterprise (SME), has a broader range of software applications, ranging from accounting, groupware, customer relationship management, human resource management systems, outsourcing relationship management, loan origination software, shopping cart software, field service software, and other productivity enhancing applications.

Really small businesses need really simple accounting software. Zoho Books offers all of the basic features microbusinesses need as well as advanced tools and integrations so you can continue using the software as your business grows. Furthermore, compared with other accounting software for really small businesses, Zoho Books has the best price for all of its capabilities. [Go here for a full review of Zoho Books.]


In our automated testing starter kit, we provide a variety of resources and tools for you to use to get the ball rolling. You will learn how to efficiently roadmap your efforts, build scalable and easily-maintainable automation frameworks, and how to compare and choose the right tool based on your needs. Don’t worry, we’ve also included tips regarding what testing types should remain manual. Not all tests can or should be automated, and to reiterate our previous statement, it’s essential for your success that some testing types, like exploratory testing, are performed manually.
Accounting has always been an integral part of any business organization as it provides businesses with a view of their profitability or in some cases, losses. The process is likewise necessary for sound financial management, enabling businesses to keep expenditure and income records, which can be utilized in coming up with sound financial decisions.
Watir which is pronounced as water is another tool (Ruby libraries) to automate web browsers. Ruby enables connection to databases, reads files, export XML, etc., and also structures your code as reusable libraries. And moreover, it is an open source library, which gives you the flexibility of automation. Watir lets you write tests that are easy to maintain and flexible.
Ranorex Studio tools have the features that QA teams need to maintain consistent testing performance and deliver timely feedback about the quality of your application. Whether your team is testing software designed for desktop, web, or mobile devices, you can improve your software testing processes by downloading a free, 30-day trial of Ranorex Studio. Or, contact a member of our sales team for more information.
A test automation framework is an integrated system that sets the rules of automation of a specific product. This system integrates the function libraries, test data sources, object details and various reusable modules. These components act as small building blocks which need to be assembled to represent a business process. The framework provides the basis of test automation and simplifies the automation effort.
To keep track of our ever-growing suite of tests, we also classify the automation status of our tests ("already automated," "blocked," "cannot be automated," "in progress," "to be automated") and define the scope of each test (API, integration, user interface, end-to-end, etc.) Note that we have recognized that not all tests should (or can) be automated.
If you rely on G Suite as an alternative to Microsoft Office, Drive is the smart choice beacuse it seamlessly integrates with these other products. Everything both uploaded from an external source and created with G Suite is indexed and searchable from the same toolbar, making it easy to always find what you need. For free users, Google Drive offers 10GB of space.
Looking up the list, we’d probably begin with Wave – their billing & invoicing services may not have the bells & whistles QuickBooks does, and you may not be able to infuse that much branding material in your docs, but they’ll get the job done for free. Zoho Books is the next-to-the-best service, as it lets you bill 25 clients for as much as $9 a month. FreshBooks, QuickBooks, and Xero are slightly more expensive (pricing starts at $15) and restrict their low-tier package to a smaller number of billed clients, but they will suit you perfectly if you want to customize and categorize invoices, and to report on your billing activity.

A cloud-based solution provided over Appium’s open-source system, Kobiton allows you to use real phones using its awesome feature. You can perform both mobile app testing and mobile web test runs, and flit between manual and automated options – so you can always go back to the old-fashioned hands-on method if you feel the urge. You can also build your own customised test cloud using Kobiton’s Device Lab Management feature.


The Internet can be a big, bad, scary place because of all the viruses and malware that are out there. The last thing any small business owner wants is for their work computer, tablet and/or smartphone to be infected by a malicious program that’ll set back the smooth running of their operations. These security and anti-virus apps give small businesses protection and peace of mind.

Appium relies on a robust community of users active on GitHub to release updates or to fix any bugs. For enterprise mobility professionals, getting involved with the Appium community allows testers to contribute to Appium’s growth and development. Appium is a full-on coding solution, that can be cumbersome for some mobile testers as it is not the most user-friendly solution available today.
Selenium is used for cross-browser testing and for web-browser test automation. To use this tool, the testers must have advanced programming skills for writing complex and advanced test scripts. These skills are required to build automation frameworks and libraries for specific testing needs. Selenium is an open source tool that is commonly used by developers and testers who are well versed with programming languages such as Java, C#, Perl, Python, Scala, Groovy, PHP & Ruby.

With Apptivo, small businesses can connect sales, marketing, financials, procurement, and supply chain technology all in a single app. Apptivo even offers a free tier, although it’s restricted to three users and doesn’t come with all of the helpful integrations like Google Suite, Quickbooks, and Slack. Apptivo does provide invoicing and expense reporting features, but you’ll still need to purchase a separate accounting software.
The main goal in software development processes is to satisfy customers with timely releases of software that works flawlessly. Test automation makes it possible to execute test cases during off-peak hours, and to distribute them in parallel across multiple physical or virtual servers. Automated tests complete in a fraction of the time required for manual testing, giving the team significantly faster feedback on the quality of the application and its suitability for release.
Hazen uses the term “automagic” to get people to think about what their goals are for using automation tools and technology for their specific project needs. He cautions against assuming the use of automation testing tools is a cure-all or silver bullet solution. As Hazen points out, automation testing is still dependent on the people performing the testing.

Take a step up from Google Sheets or Excel by moving your data over to a real database. In the past, databases have been the reserve of the IT team, but with tools like Airtable and Fieldbook, non-technical teams can easily get the power of relational databases to create their own tools and systems (like we did for our content asset tracking, as explained here).


OneUp is robust cloud-based accounting software that includes CRM and inventory tools. Your sales team can use the software to follow up with leads and create quotes and sales orders, which can then be converted to invoices with a single click. The software tracks inventory and can be set to automatically generate purchase orders when inventory is low. It also runs a variety of reports. oneup.com
Automated software testing is becoming more and more important for many software projects in order to automatically verify key functionality, test for regressions and help teams run a large number of tests in a short period of time. Many teams (especially larger projects) still require a significant amount of manual functional testing in addition to automated testing, either because of the lack of sufficient resources or skills to automate all tests.
With so many options, it can be challenging for enterprise mobility teams to choose the right solution. Whether open-source or commercial, the top mobile testing tools each have their own strengths and overall benefits. But, depending on the size of the enterprise mobility team, overall skill set and available resources, some solutions may not be the right fit for all mobile developers, testers and quality assurance professionals.
This article features the most useful, best small business software tools that are integral to your success and easy to learn and install. We provide a curated selection of the best online small business software, from accounting, to project and email management, document storage, security software and more. This way you can get your small business running smoothly. 
Environment issues aside, automated checks that need to be run by hand create a drain on the team. Most teams we work with tend to want to just get started by running automated checks by hand. I suggest a different approach: Start with one check that runs end-to-end, through the continuous integration server, running on every build. Add additional scripts to that slowly, carefully, and with intention. Instead of trying to automate 100%, recognize that tooling creates drag and maintenance cost. Strive instead to automate the most powerful examples.

The ROI on automation tests varies depending on several factors. Some tests are difficult to develop because of technology constraints. For example, testing frameworks may not support test cases that run across several browser sessions or across different devices. Other tests may not need to be run frequently. For example, it might be more cost-effective to occasionally and manually test a use case for a rarely used feature, rather than invest the time to develop and maintain an automated test that runs after each nightly build. Each organization will make its considerations according to its own priorities, but it's always important to consider the ROI you'll get by automating your tests.
Automation frameworks provide guidelines to achieve beneficial results from test automation tools and automated testing activity. They establish a universal standard for testers to achieve the specific goals of the automated tests. The framework should be easy to maintain and easy to change. Consider dedicating the role of framework design and development to a dedicated, qualified tester. A poorly designed — or hard to maintain — framework causes problems even if you are using the right automation software tools. Poor planning and the failure to create or select the appropriate framework to guide test automation activity limits the benefits of automating tests.
TestingXperts’ has developed an extensible automation framework, ‘Tx-Automate’, which is modular, reusable, integrated and compatible. The framework has ‘out-of-the-box’ best-in-class features for test automation including rich custom reporting, third party integrations, configurable execution options, etc. The framework helps configure/ create test suites by combining various automated tests and making those test suites available for execution. It inculcates industry best practices and features and can drastically reduce the effort to kick-start automation. As one of the best automation testing companies, we have dedicated teams with core expertise on all industry-leading tools like Selenium, HP UFT, Coded UI, TestComplete, Ranorex, Appium, etc. and can support test automation with a scripting language your team is comfortable with.
Quickbooks Online is an accounting solution specifically targeted at small businesses and freelancers as it simplifies the most complex accounting processes. It has become a popular tool among accountants, bookkeepers, small business owners and finance officers. For up to five users, all the app’s features can be accessed. However, functionalities are limited for packages with unlimited number of users. To learn more about this software and see if it matches your needs, you can easily sign up for a QuickBooks Online free trial here.
Test automation is a fundamental part of Agile. Various core practices of Agile, such as Continuous Integration (CI), Continuous Delivery, Test-Driven Development (TDD), and Behavior-Driven Development (BDD) rely on the efficiency and reliability of test automation. For teams using Agile methods, test automation impacts more than just the software being developed: successful test automation practices also highlight the culture change and importance of teamwork associated with Agile.
Sufficient test coverage typically demands significant effort. Hundreds of test cases may be needed to exercise all use scenarios, validate boundary and edge cases, and ensure that an application is compatible across browsers and devices. Data-driven automated testing separates test procedures from test data, allowing you to cover more scenarios with a minimum amount of effort. Easily repeat test cases across browsers or devices to ensure your application’s compatibility and consistent performance.
TestComplete by SmartBear is a powerful commercial testing tool for web, mobile, and desktop testing. TestComplete supports various scripting languages such as JavaScript, VBScript, Python, and C++Script. Like Katalon Studio, testers can perform keyword-driven and data-driven testing with TestComplete. The tool also offers an easy-to-use record and playback feature.

Crispin and Gregory define Test-Driven Development (TDD) as the process of writing and automating small unit tests before writing the piece of code that will make the test pass. TDD is used for continuous integration testing to ensure small units of code work together first. A unit test verifies the behavior of a small part of the code in the overall system. These tests are the primary candidate for the majority of automated tests. Even teams that are not practicing Agile development use TDD to prevent defects and design software (Agile Testing, 2008).

The software automatically syncs business profiles to a single dashboards, where multiple users can view reports and corporate accounts. It is capable of generating profit and loss and trade sheets, invoices and billing, all which are accessible via mobile devices. Custom reports and feeds can likewise be created from the dashboard. Popular integrations include Quickbooks Online Payroll and Intuit GoPayment.

What to automate, when to automate, or even whether one really needs automation are crucial decisions which the testing (or development) team must make.[3] A multi-vocal literature review of 52 practitioner and 26 academic sources found that five main factors to consider in test automation decision are: 1) System Under Test (SUT), 2) the types and numbers of tests, 3) test-tool, 4) human and organizational topics, and 5) cross-cutting factors. The most frequent individual factors identified in the study were: need for regression testing, economic factors, and maturity of SUT.[4]
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