Just Enough Test Automation shows test developers and users how to design, implement, and manage software test automation. Learn from authors Dan Mosley and Bruce Posey how to implement a powerful data-driven testing framework; automate unit testing, integrate testing and system/regression testing; and facilitate manual testing with automated tools.
Bench is an online platform that provides bookkeeping software and services to small businesses. The company estimates that its AI-enabled platform can automate 75 percent of a bookkeeper's typical tasks. It syncs with your business bank and credit card accounts, provides monthly financial statements with visual reports, and offers support to your CPA at tax season. When you have questions about your finances, you can contact your dedicated bookkeeper and receive a response within one business day. bench.co
LiveAgent is a little more expensive for the most basic plan, but there are a lot of features packed in that you wouldn’t get from similarly priced options. Customer satisfaction and self-service tools, service level agreement rules and reporting, and even canned answers for common questions are all included at the lowest subscription cost. LiveAgent also has an optional VOIP tool as an extra add-on for companies who want to integrate their customer phone calls directly with their help desk.
Hazen uses the term “automagic” to get people to think about what their goals are for using automation tools and technology for their specific project needs. He cautions against assuming the use of automation testing tools is a cure-all or silver bullet solution. As Hazen points out, automation testing is still dependent on the people performing the testing.

Aside from those mentioned, the software can automate any business’ payment operations around the world, which could range from tasks like onboarding to tax compliance. It is capable of streamlining payment processing in around 190 countries. Using the product, businesses can rest assured that they are compliant with all existing tax and regulatory requirements minus too much human intervention. Customer and vendor payment experiences are likewise improved, along with service quality.
Freshdesk can be purchased on its own or can be purchased along with their sales, marketing, calling, chat, and collaboration tools. The most basic customer service desk plan is free for unlimited users, but has limited capabilities. Most teams will outgrow that tier fairly quickly just based on the need for efficiency, but the rest of the tiers are fairly affordable for small businesses. Freshdesk also makes it clear that you own your data, and you can export it from their systems at any time, which means you’re not locked in once you start.
“The most important thing to consider is the problem you are trying to solve. Many test automation initiatives fail because teams are trying to jump in head first and automate every test possible instead of the most valuable tests according to the goals of development. They find themselves in a maintenance nightmare. Pick the most valuable test you were already performing manually and automate those first.”

Building on these early successes with IBM, Hewlett-Packard and other early suppliers of business software solutions, corporate consumers demanded business software to replace the old-fashioned drafting board. CAD-CAM software (or computer-aided drafting for computer-aided manufacturing) arrived in the early 1980s. Also, project management software was so valued in the early 1980s that it might cost as much as $500,000 per copy (although such software typically had far fewer capabilities than modern project management software such as Microsoft Project, which one might purchase today for under $500 per copy.)
Zoho Books is a subscription-based accounting software with enough features to meet all your small business needs without the hefty price tag. It can sync with your bank accounts and help you create and send invoices. The time- and expense-tracking features are top-notch. The Basic plan will track your billable hours and accommodates up to 50 contacts. The Standard plan supports two users and accommodates up to 500 contacts. You can track inventory if you upgrade to the Professional plan. The Professional plan supports up to 10 users and holds unlimited contacts.
What is more important is that testing is not only about finding bugs. As the Testing Manifesto from Growing Agile summarises very illustratively and to the point, testing is about getting to understand the product and the problem(s) it tries to solve and finding areas where the product or the underlying process can be improved. It is about preventing bugs, rather than finding bugs and building the best system by iteratively questioning each and every aspect and underlying assumption, rather than breaking the system. A good tester is a highly skilled professional, constantly communicating with customers, stakeholders and developers. So talking about automated testing is abstruse to the point of being comical.
While automation saves you a lot of time, it still takes time. You can't run all your tests all the time. It takes too long and would generate an unmanageable analysis and maintenance effort. In my group, we've taken both manual and automation testing to three levels: sanity, end-to-end, and full. In addition to our feature tests, on every code commit, we run a set of high level, cross-feature tests to make sure that a code change in one feature hasn't broken another one. Only then do we run a set of more extended tests specific to the feature for which the code was committed. Then, we run our suite of feature-level sanity tests on our continuous delivery environment every three hours to make sure all features are in good shape. We only do this on one browser though, because we've found that if a test fails, it doesn't usually depend on the browser. Finally, we run feature end-to-end testing on our nightly environment.
The system’s graphs, dashboards, and transaction overviews offer users a vivid idea of how their business is doing anytime, anywhere. It can generate histories of purchases and sales and bank statement imports, which is very useful in managing cash flow. The app can be accessed via smartphones, giving users a real time view of customer data and letting them record notes at any given time.
Hubspot calls themselves an inbound marketing and sales software, but the software modules come as stand alone or integrated marketing, CRM, and sales tools. The CRM is always free, and sales and marketing tools start at $0 and scale from there. From website building tools to lead generation and tracking modules and drip campaigns, Hubspot covers all the bases.
Trello is often cited as a great project management tool for small businesses and teams because it’s so easy to use. The tool was sold to Atlassian in early 2017, but it has retained its core functions and even added a couple of cool add-ons since then. Trello is a fully Kanban-style project management tool that allows teams and individuals to add lots of pertinent information to tasks on their board and get notified when team members make changes.
Many of the systems we’ve reviewed are just cut for freelancers, with configurable billing & invoicing, automated tax calculations, integration with all major banks, and of course – reports and metrics that comply with your needs. A large portion of them are also extremely affordable, but so that you stay on the safe side, we recommend you to look exclusively at online and cloud-hosted technology. Pick natively integrated systems instead of hiring a developer to build software connections from scratch, and pay attention to scalability so that your prospective system can handle sudden workload spikes.
Drawbacks? Well, unlike some of the other automated android testing tools on our list, there’s no open source capability. To run tests, you need to connect your mobile devices via Wifi or USB, which can be tricky in certain locations, and you must install the Ranorex control app on each mobile device before you run a test on it. One final thing to note is that, unlike many rival testing tools, Ranorex does not have a device viewer when recording, so you’ll need access to the mobile device.
Test automation eases this burden by automating the tracking and managing of all those testing needs, including how much of the system different tests cover and what other types of testing might be required to cover all the moving parts. In doing so, test automation goes a long way toward helping ensure that teams maintain a high standard of quality at all points along the pipeline. Additionally, it allows testers to focus more time and effort on creating effective test cases to ensure the quality of the software since they’re no longer bogged down in managing all the minutia of testing needs.

Interactive home pages. Some small businesspeople love working with numbers, but many just want to sign on to their accounting application, do what's needed, and move on. Interactive home pages, or dashboards on these websites play two primary roles. First, they flag tasks that need attention and provide a bird's-eye view of your finances, with graphs, charts, and tables that quickly summarize real-time income, expenses, and cash flow. Second, most of these sites' dashboards contain links to working screens, so you can pay a bill or send an invoice or transfer funds between accounts—whatever needs to be done that day.
Manual testing can be mundane, error-prone and even exasperating. Frequent repetition of the same test cases with only slight changes in data values is laborious and time-consuming. Test automation alleviates testers’ frustration with low-level, repetitive testing while increasing the repeatability and accuracy of these tests. Automation enables testers to focus on more challenging and rewarding work such as risk analysis and exploratory testing.
The ROI on automation tests varies depending on several factors. Some tests are difficult to develop because of technology constraints. For example, testing frameworks may not support test cases that run across several browser sessions or across different devices. Other tests may not need to be run frequently. For example, it might be more cost-effective to occasionally and manually test a use case for a rarely used feature, rather than invest the time to develop and maintain an automated test that runs after each nightly build. Each organization will make its considerations according to its own priorities, but it's always important to consider the ROI you'll get by automating your tests.
Although this a complete list of the best software for small businesses in each of these categories, there might be other options that work better for your company. Click on the category headers below for a full list of available products. For personalized recommendations based on your business needs call one of our Technology Advisors at 877-822-9526 for a free, 5-minute consultation.
The method or process being used to implement automation is called a test automation framework. Several frameworks have been implemented over the years by commercial vendors and testing organizations. Automating tests with commercial off-the-shelf (COTS) or open source software can be complicated, however, because they almost always require customization. In many organizations, automation is only implemented when it has been determined that the manual testing program is not meeting expectations and it is not possible to bring in more human testers.

Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
Security matters are among our prioritized criteria when comparing and listing suggestions, and they played a role when picking the 5 products above. They all use bank-grade data encryption technology and comply with leading safety regulations, and will assume full responsibility on eventual safety breaches as soon as you become their client. With data being hosted in cloud, and accessible only with valid credentials, you won’t risk losing it even if something happens to your device. With locally hosted solutions, however, you will need a dedicated team to work around your security network, and to keep an eye 24/7 to prevent a crash or an intruder.
Watir is made to automate web application testing and this is done using Ruby libraries. Watir is also called as water by the people and is an open source testing tool.  This tool can be used to tests any language-based web application. Watir works well with RSpec, Cucumber, and Test/Unit and is a business-driven development tool. It basically tests web page’s buttons, forms, links, and their responses. It can be used on a number of browsers as it is compatible with them.

Considering all of its shortcomings, we are lucky that testing existing functionality isn’t really testing. As we said before, real testing is questioning each and every aspect and underlying assumption of the product. Existing functionality has already endured that sort of testing. Although it might be necessary to re-evaluate assumptions that were considered valid at the time of testing, this is typically not necessary before every release and certainly not continuously. Testing existing functionality is not really testing. It is called regression testing, and although it sounds the same, regression testing is to testing like pet is to carpet—not at all related. The goal of regression testing is merely to recheck that existing functionality still works as it did at the time of the actual testing. So regression testing is about controlling the changes of the behaviour of the software. In that regard it has more to do with version control than with testing. In fact, one could say that regression testing is the missing link between controlling changes of the static properties of the software (configuration and code) and controlling changes of the dynamic properties of the software (the look and behaviour). Automated tests simply pin those dynamic properties down and transform them to a static artefact (e.g. a test script), which again can be governed by current version control systems.


Automation frameworks provide guidelines to achieve beneficial results from test automation tools and automated testing activity. They establish a universal standard for testers to achieve the specific goals of the automated tests. The framework should be easy to maintain and easy to change. Consider dedicating the role of framework design and development to a dedicated, qualified tester. A poorly designed — or hard to maintain — framework causes problems even if you are using the right automation software tools. Poor planning and the failure to create or select the appropriate framework to guide test automation activity limits the benefits of automating tests.

Many companies may need to use multiple automated products, with some being used for user experience, others being used for data validation. Others are used as an all-purpose repetitive testing tool. There are free trials available for many of the products listed above, so that your business can see how each solution would fit into its existing workflow and development pipeline.
IBM RFT is well suited for regression and functional testing.  It is a data-driven testing platform that supports applications like .Net, Java, SAP, Flex, and Ajax.  The scripting languages used by RFT are .Net and Java. One of the unique features of IBM RFT is Storyboard testing which simplifies test visualization by recording and visualizing user actions with the help of application screenshots in a storyboard format. It also allows editing using natural language. It also offers integration with IBM Jazz application lifecycle management like IBM Rotational Team Concert and Rational Quality Manager.

Social media marketing is essential to small business success. Social media enables you to reach your leads and customers for a fraction of the price of a traditional ad campaign, making it extremely effective. When you consider that so many people use social media, it is also where your customers are—and that means your brand should be there, too. Here are the best marketing tools for social media.

As a freelance accountant I’d say it is not as easy to take advantage of SMB tools as their vendors like to put it. As a matter of fact, I’ve tried several of those myself, but still had to work around them to make sense of my data, and they didn’t get much further than spreadsheets, to be honest. Does any of these systems actually fit sole accountants?


Many of the systems we’ve reviewed are just cut for freelancers, with configurable billing & invoicing, automated tax calculations, integration with all major banks, and of course – reports and metrics that comply with your needs. A large portion of them are also extremely affordable, but so that you stay on the safe side, we recommend you to look exclusively at online and cloud-hosted technology. Pick natively integrated systems instead of hiring a developer to build software connections from scratch, and pay attention to scalability so that your prospective system can handle sudden workload spikes.
Trello is often cited as a great project management tool for small businesses and teams because it’s so easy to use. The tool was sold to Atlassian in early 2017, but it has retained its core functions and even added a couple of cool add-ons since then. Trello is a fully Kanban-style project management tool that allows teams and individuals to add lots of pertinent information to tasks on their board and get notified when team members make changes.

Some business applications are built in-house and some are bought from vendors (off the shelf software products). These business applications are installed on either desktops or big servers. Prior to the introduction of COBOL (a universal compiler) in 1965, businesses developed their own unique machine language. RCA's language consisted of a 12-position instruction. For example, to read a record into memory, the first two digits would be the instruction (action) code. The next four positions of the instruction (an 'A' address) would be the exact leftmost memory location where you want the readable character to be placed. Four positions (a 'B' address) of the instruction would note the very rightmost memory location where you want the last character of the record to be located. A two digit 'B' address also allows a modification of any instruction. Instruction codes and memory designations excluded the use of 8's or 9's. The first RCA business application was implemented in 1962 on a 4k RCA 301. The RCA 301, mid frame 501, and large frame 601 began their marketing in early 1960.
Automated testing expanded with Agile principles because testing in a repeatable manner that is secure, reliable, and keeps pace with the rapid deployment of software is required for this environment. In their book Agile Testing: A Practical Guide for Testers and Agile Teams, authors Lisa Crispin and Janet Gregory claim Agile development depends on test automation to succeed. They emphasize the team effort required for test automation and recommend automating tests early in the development process. Also, the development of automation code is as important as the development of the actual production code for software. The “test-first" approach to development is known as Test-Driven Development.
Robust GUI test automation begins with the reliable object identification provided by Ranorex Spy. This tool can be used alone or from within the Ranorex Studio environment to deliver industry-leading recognition of GUI objects and controls, and ensure that each user interface element is uniquely identified using the powerful RanoreXPath syntax. Information on identified objects can be shared with team members through snapshot files, or stored in the Ranorex object repository for use in automated tests. The object repository in Ranorex Studio manages identified UI objects, so that they are editable and re-usable across testing projects. Features of the repository include the ability to assign meaningful names to repository objects to make them more maintainable, set default values, or link objects to parameter values. Ranorex Studio tools support best practices in automated test case design, including separation of test data from procedures, use of local and global parameters to pass values, and easily reusable code modules that can be shared by the entire team.
TestComplete allows you to build and run functional UI tests. This is an automation testing tool that is well suited to test desktop, mobile, and web applications. The tool allows you to write test in most popular languages such as Python, JavaScript, and VBScript, etc.  It allows you to record and replay tests.  It offers GUI UI object recognition capabilities that detect and update UI objects automatically. It helps in reducing the efforts required to maintain test scripts. With TestComplete it is rather easy to scale tests across 1500+ real test environments to provide complete test coverage.
Check out some of the resources below or head over to our automated testing starter kit for more tips, resources, and tools for you to use to make your transformation seamless. You’ll find more information on what you should automate first, how to succeed when moving beyond manual testing, a downloadable guide to help you pick the right tool that fits your needs and an ROI calculator you can leverage to help your boss, or your team understand why automated testing is imperative.
You can buy the QuickBooks disc for a “one-time” cost or download the super-duper version for some more dough, but you’ll probably end up footing the bill for upgrades in future years (and the upgrades cost almost as much as the original software). And some of the software’s features and reports just aren’t necessary for small businesses, so you might end up with a lot you can’t use. QuickBooks Pro accommodates up to three users, but the second two will cost you extra, too. It’s only compatible with Windows.

The product seamlessly integrates with Salesforce CRM, enabling users to work with the use of a singular platform, resulting in an efficient and consistent financial system. Aside from having a multidimensional chart of accounts, the app supports multi-company and multi-currency transactions. It automates expense and invoice approvals via authorization workflow and is capable of setting credit terms and limits. Other notable functionalities include invoice creation, cash management and ordering and billing
It maybe seen as a trying task but the importance of accounting can never be overstated. This necessary process has resulted in the development of accounting software, which aid accountants and bookkeepers in recording and reporting business transactions. In the olden days, these tasks were done manually with the use of bulky ledgers and journals. Thanks to accounting solutions, these processes, along with reporting tasks are now automated, eliminating the need for the consolidation of manual entries.
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