LiveAgent is a little more expensive for the most basic plan, but there are a lot of features packed in that you wouldn’t get from similarly priced options. Customer satisfaction and self-service tools, service level agreement rules and reporting, and even canned answers for common questions are all included at the lowest subscription cost. LiveAgent also has an optional VOIP tool as an extra add-on for companies who want to integrate their customer phone calls directly with their help desk.
Some software testing tasks, such as extensive low-level interface regression testing, can be laborious and time-consuming to do manually. In addition, a manual approach might not always be effective in finding certain classes of defects. Test automation offers a possibility to perform these types of testing effectively. Once automated tests have been developed, they can be run quickly and repeatedly. Many times, this can be a cost-effective method for regression testing of software products that have a long maintenance life. Even minor patches over the lifetime of the application can cause existing features to break which were working at an earlier point in time.
Another problem with test tooling, one that's more subtle, especially in user interface testing, is that it doesn't happen until the entire system is deployed. To create an automated test, someone must code, or at least record, all the actions. Along the way, things won't work, and there will be initial bugs that get reported back to the programmers. Eventually, you get a clean test run, days after the story is first coded. But once the test runs, it only has value in the event of some regression, where something that worked yesterday doesn't work today.
Many companies may need to use multiple automated products, with some being used for user experience, others being used for data validation. Others are used as an all-purpose repetitive testing tool. There are free trials available for many of the products listed above, so that your business can see how each solution would fit into its existing workflow and development pipeline.
This online accounting software offers several plans, including one that is free and several that include bookkeeping services. ZipBooks uses double-entry accounting, connects to your business bank accounts and generates a variety of reports to help you manage your business. It also includes invoicing, bill payment, time and expense tracking tools. zipbooks.com
So what should small businesses look for in such an app? For starters, ease-of-use, integration and security should be taken into consideration. However, what counts most is the pricing. As most of these players are on a tight budget, we recommend that they subscribe to a cloud-based solution as they provide customized processes, integrations and pricing flexibility.
Test automation helps in reducing regression testing time and cutting down the time to market with significant cost savings on a long-term basis. However, a clear automation strategy and roadmap are key to ensuring the right return on investment on your automation initiatives. With disparate application architecture, multiple environments, third-party integrations and multiple user devices, a standardized and consistent automation approach is needed to ensure high reusability, ease of maintenance and lower upfront costs.
Some business applications are built in-house and some are bought from vendors (off the shelf software products). These business applications are installed on either desktops or big servers. Prior to the introduction of COBOL (a universal compiler) in 1965, businesses developed their own unique machine language. RCA's language consisted of a 12-position instruction. For example, to read a record into memory, the first two digits would be the instruction (action) code. The next four positions of the instruction (an 'A' address) would be the exact leftmost memory location where you want the readable character to be placed. Four positions (a 'B' address) of the instruction would note the very rightmost memory location where you want the last character of the record to be located. A two digit 'B' address also allows a modification of any instruction. Instruction codes and memory designations excluded the use of 8's or 9's. The first RCA business application was implemented in 1962 on a 4k RCA 301. The RCA 301, mid frame 501, and large frame 601 began their marketing in early 1960.
“The most important thing to consider is the problem you are trying to solve. Many test automation initiatives fail because teams are trying to jump in head first and automate every test possible instead of the most valuable tests according to the goals of development. They find themselves in a maintenance nightmare. Pick the most valuable test you were already performing manually and automate those first.”
Once the software passes automated tests, it may be released into production (depending on the preferred rate of deployment). This process is called Continuous Delivery. The preferred frequency is the difference between Continuous Delivery and Continuous Deployment. You achieve Continuous Delivery with the steps required for CI. The emphasis on automated testing (and automated builds) for quality assurance capitalizes on the efficiency of successful test automation and is essential to this practice.
Sufficient test coverage typically demands significant effort. Hundreds of test cases may be needed to exercise all use scenarios, validate boundary and edge cases, and ensure that an application is compatible across browsers and devices. Data-driven automated testing separates test procedures from test data, allowing you to cover more scenarios with a minimum amount of effort. Easily repeat test cases across browsers or devices to ensure your application’s compatibility and consistent performance.

HP's QTP, which is launched as Unified Functional Testing, provides automated functional testing and automated regression testing. It supports scripting interfaces and offers a GUI for easy use. It can be used for enterprise quality assurance. It uses VB scripts to specify test procedures and manipulate application's objects which are being tested.
Work[etc] is an ERP for small businesses that’s based around CRM and project management software. Connect sales, marketing, projects, operations, support, and financial teams in one software where different departments can collaborate easier. Work[etc] replaces the separate software for project management, CRM, email marketing, help desk, and contract management. Integrate directly with your accounting software for real-time updates and financial reports.
In software testing, test automation is the use of special software (separate from the software being tested) to control the execution of tests and the comparison of actual outcomes to predicted outcomes. Test automation can automate some repetitive but necessary tasks in a formalized testing process already in place, or add additional testing that would be difficult to perform manually.
With the experience of advising clients on test automation and architecting their automation journey, TestingXperts is one of the leading automation testing companies that generates the value you always wanted through test automation. Our test automation solutions support your business objectives by designing an automation strategy aligned with enterprise goals. We carry out a detailed tool evaluation exercise to recommend an optimized tool inventory to suit your needs and budget.
Automated testing is, well, automated. This differs from manual testing where a human being is responsible for single-handedly testing the functionality of the software in the way a user would. Because automated testing is done through an automation tool, less time is needed in exploratory tests and more time is needed in maintaining test scripts while increasing overall test coverage.
Factory accounting software was among the most popular of early business software tools, and included the automation of general ledgers, fixed assets inventory ledgers, cost accounting ledgers, accounts receivable ledgers, and accounts payable ledgers (including payroll, life insurance, health insurance, federal and state insurance and retirement).
Some software testing tasks, such as extensive low-level interface regression testing, can be laborious and time-consuming to do manually. In addition, a manual approach might not always be effective in finding certain classes of defects. Test automation offers a possibility to perform these types of testing effectively. Once automated tests have been developed, they can be run quickly and repeatedly. Many times, this can be a cost-effective method for regression testing of software products that have a long maintenance life. Even minor patches over the lifetime of the application can cause existing features to break which were working at an earlier point in time.
A very popular accounting platform, QuickBooks is capable of tracking customers and vendors and is able to automatically manage all relevant banking processes. It has a lot of organizational features that are very useful in managing accounting information such as payable bills, contact data, overdue items and common accounting tasks. The solution makes payment so much easier with its Pay Now link, which can be connected to customers and vendors’ credit cards or bank accounts.
HPE Unified Functional Testing was earlier known as HP QuickTest Professional. For the software applications practical and deterioration, testing is required. This testing automation is offered by this tool. For the registration of the test processes and operates the various objects and controls in testing the applications, Visual Basic Scripting Edition language is used by this tool. HPE Unified Testing helps to go for Mercury Quality Center and Mercury Business Process Testing. Even it has a Unique Smart Object Recognition, Automated documentation, Error handling mechanism, and creating of parameters for objects, checkpoints, and data-driven tables which make this tool a unique one from the other tools.
The software automatically syncs business profiles to a single dashboards, where multiple users can view reports and corporate accounts. It is capable of generating profit and loss and trade sheets, invoices and billing, all which are accessible via mobile devices. Custom reports and feeds can likewise be created from the dashboard. Popular integrations include Quickbooks Online Payroll and Intuit GoPayment.
The software can be utilized in managing core HR processes like payroll, benefits administration and on-boarding, among many others. This web-based tool is highly-flexible and compatible with all popular browsers. It allows employees to check on all transactions and information related to their work. Managers can use the app to get pertinent information across all existing departments and applications. Errors and redundancies are minimized as the product makes use of a single record for each employee.

The last segment covers enterprise level software applications, such as those in the fields of enterprise resource planning, enterprise content management (ECM), business process management (BPM) and product lifecycle management. These applications are extensive in scope, and often come with modules that either add native functions, or incorporate the functionality of third-party computer programs.


Kathy Yakal has been annoying computer magazine editors since 1983, when she got her first technology writing job because she tagged along with her ex-husband on a job interview. She started freelancing and specializing in financial applications when PCs became financial tools for consumers and small businesses (after a stint at a high-end accounti... See Full Bio
Security matters are among our prioritized criteria when comparing and listing suggestions, and they played a role when picking the 5 products above. They all use bank-grade data encryption technology and comply with leading safety regulations, and will assume full responsibility on eventual safety breaches as soon as you become their client. With data being hosted in cloud, and accessible only with valid credentials, you won’t risk losing it even if something happens to your device. With locally hosted solutions, however, you will need a dedicated team to work around your security network, and to keep an eye 24/7 to prevent a crash or an intruder.

Billy is attractive, basic accounting software for small service-oriented businesses. With it, you can create quotes, estimates and invoices, record expenses and generate reports. It connects to your business bank and credit card accounts to automatically download transaction data and has a proactive reconciliation process that predicts matches. It has an iPhone app and a Chrome extension for capturing receipts. billyapp.com


A data-driven performance testing tool, IBM is a commercial solution that operates in Java, .Net, AJAX, and more. The IBM Rational Functional Tester provides unique functionality in the form of its “Storyboard” feature, whereby user actions can be captured and then visualized through application screenshots. IBM RFT will give an organization information about how users are using their product, in addition to how users are potentially breaking their product. RFT is integrated with lifecycle management systems, including the Rational Quality Manager and the Rational Team Concert. Consequently, it’s best used in a robust IBM environment.
Every software project takes time before its requirements and design stabilize. A classic comparison is between the UI that can change at any time in an application's lifecycle and back-end services that may live untouched for generations. Agile projects behave differently from waterfall in this respect. If you're developing a SaaS product, you must use automation to support frequent deliveries, but you'll have to carefully consider the effort you invest in developing tests because your requirements may also change frequently. This a fine balance you'll have to learn to work with. For an on-premise solution, it may be easier to identify the stage in which automation tests can be safely developed and maintained. For all these cases, you have to carefully consider when it's cost-effective to develop automated tests. If you start from day one, you'll expend a lot of resources shooting at a moving target.
TestPlant eggPlant is a niche tool that is designed to model the user’s POV and activity rather than simply scripting their actions. Testers can interact with the testing product as the end users would, making it easier for testers who may not have a development or programming background. TestPlant eggPlant can be used to create test cases and scenarios without any programming and can be integrated into lab management and CI solutions.
The IT industry depends on similar Agile practices of different names to meet the market’s demand for their products and services. Test automation is vital to Agile and the companies using Continuous Integration and Delivery, TDD, and BDD. For the titans of technology and the IT industry at large to reap the benefits of test automation, they must rely on automation frameworks.
InfoFlo Pay is invoicing management and payment software that you can use to create estimates and invoices, and receive payments. It has client portals that allow your customers to accept estimates, view statements and pay invoices online. Mobile apps are available, and the software integrates with QuickBooks, MailChimp and Google Drive for an extra fee. infoflopay.com

Eggplant Functional is a user-centric testing tool that enables mobile testers to test any application that can be controlled, such as mobile, desktop, or web. Part of the Digital Automation Intelligence Suite, Eggplant Functional is a visual testing tool that enables enterprise mobility teams to dynamically test from the user perspective, from the user experience (UI) standpoint, with advanced image search, image recognition and text recognition, instead of testing from the code.
Many companies may need to use multiple automated products, with some being used for user experience, others being used for data validation. Others are used as an all-purpose repetitive testing tool. There are free trials available for many of the products listed above, so that your business can see how each solution would fit into its existing workflow and development pipeline.
One of the most basic components of mobile application testing is finding the right automated framework. Whether you are looking for a new tool, or are just considering getting started with test automation for mobile, here are the Top 10 Automated Testing Tools for mobile and what you need to know about each tool to choose the solution that is the best fit in your mobile testing lab.
The software can be utilized in managing core HR processes like payroll, benefits administration and on-boarding, among many others. This web-based tool is highly-flexible and compatible with all popular browsers. It allows employees to check on all transactions and information related to their work. Managers can use the app to get pertinent information across all existing departments and applications. Errors and redundancies are minimized as the product makes use of a single record for each employee.
A very popular accounting platform, QuickBooks is capable of tracking customers and vendors and is able to automatically manage all relevant banking processes. It has a lot of organizational features that are very useful in managing accounting information such as payable bills, contact data, overdue items and common accounting tasks. The solution makes payment so much easier with its Pay Now link, which can be connected to customers and vendors’ credit cards or bank accounts.

More than 30 years after the first small business accounting applications were introduced for the PC, there's still no shortage of options available for small and midsize businesses. Today, all the new solutions are cloud-based, though you can still buy desktop accounting software, we'll explain below. In general, however, accounting services are mostly online, and they've benefited from the transition, thanks to their availability anywhere via the internet, and the drastic simplification and improvement in usability that most of them have made in the course of the move online.

In my organization, we've taken automation to the extreme, and we automate every test we believe will yield a good ROI. Usually, this means we run automation tests on all delivered features at both sanity and end-to-end levels. This way, we achieve 90 percent coverage while also maintaining and growing our test automation suite at all stages of the application lifecycle.
You shouldn’t have to jump through hoops to be successful. We believe support should be fast, friendly, and affordable. Every TestComplete customer gets a dedicated customer success manager for comprehensive onboarding and quick support. We also offer FREE trainings for all of our automated test tools, as well as webinars on popular industry topics like automation frameworks and mobile testing. With our help, you will become an expert in test automation in no time.
GetResponse is best known as an email marketing platform, but they’ve expanded their offerings significantly in the past couple of years with CRM, webinars, and marketing automation tools. The GetResponse marketing automation is built around drag-and-drop workflows that you can set up to mimic customer journeys through your website and toward conversion.
Email marketing is still a force to be reckoned with, even though it was one of the first forms of digital marketing to take off. In an age of social media, blogging and text messaging, email marketing is going strong because of the powerful results and conversion rates it gets for businesses of all types. Two email marketing services in particular are helpful to small businesses:
myBooks Online Accounting Software comes equipped with all the essential features for small businesses that are looking to manage their accounting processes at an affordable price. This web based accounting application has a few automation capabilities to speed up one’s workflow, including automating conversions for foreign currencies and automatically displaying bank feeds on your dashboard. myBooks Online Accounting software supports multi-currency transactions, which essentially eliminates the intricacies attached to foreign exchange processes. Moreover, it features an enterprise-grade security to safeguard your financial data from external threats.
QuickBooks offers literally hundreds of templates for almost any report you could conceivably need.  Invoicing? You got it. Accounts payable? Not a problem. Inventory? Check. Time tracking? Yes. QuickBooks will manage your contacts and handle tax issues, forms and returns. It will create a budget for you and do your payroll — although the payroll feature is an add-on that costs a little extra. QuickBooks does pretty much everything except drive you to work.
During a recent consulting assignment, a tester told me he spent 90 percent of his time setting up test conditions. The application allowed colleges and other large organizations to configure their workflow for payment processing. One school might set up self-service kiosks, while another might have a cash window where the teller could only authorize up to a certain dollar amount. Still others might require a manager to cancel or approve a transaction over a certain dollar amount. Some schools took certain credit cards, while others accepted cash only. To reproduce any of these conditions, the tester had to log in, create a workflow manually, and establish a set of users with the right permissions before finally doing the testing. When we talked about automation approaches, our initial conversation was about tools to drive the user interface. For example, a batch script like this:
First on our list of 20 best accounting software for small business is an accounting solution known for making financial management an easy undertaking. FreshBooks helps users address recurring invoices and subscription easily. It supports online payment collection via credit cards, PayPal and Google Checkout. This piece of software integrates seamlessly with known business applications, allowing for streamlined processes. As it is a complete suite, the need for additional software is eliminated, providing users with absolute control over their financial operations all from a single dashboard. For its out-of-the-box core accounting features and flexible pricing, FreshBooks is our Best Best Accounting Software in 2017. You can easily check its features with no commitment when you sign up for FreshBooks free trial here.
Known for its ease-of-use, FinancialForce Accounting for Salesforce is a robust accounting software that is highly-recommended for small and large businesses. As it is cloud-based users are bound to boost operation efficiency at very minimal cost. A key feature is the Salesforce Accounting application, which is capable of doing tasks far beyond bookkeeping and processing transactions.
The increased level of production is important to companies developing software for rapid (sometimes daily) release. Companies like Google automate testing to scale their software development process and release products that billions of users rely on daily. Google created new testing roles and job titles for their engineers when they realized the benefits of automated testing during their rapid growth. Their efforts resulted in higher quality, more reliable, and more frequently released software.
Customer relationship management isn't just for the Fortune 500. Even one-person shops can benefit from a more ordered approach to managing the sales process, tracking leads, and ensuring that follow-ups are done in a timely fashion. Salesforce.com requires some training and patience due to its vastness, but its exhaustive feature set and affordable pricing options make it a business must-have. ($8.25 to $250 per user per month)
Though it is expensive, Unified Functional Testing is one of the most popular tools for large enterprises. UFT offers everything that developers need for the process of load testing and test automation, which includes API, web services, and GUI testing for mobile apps, web, and desktop applications. A multi-platform test suite, UFT can perform advanced tasks such as producing documentation and providing image-based object recognition. UFT can also be integrated with tools such as Jenkins.
Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
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