With capability and frugality firmly in mind, we rounded up 25 of our favorite software tools and Web services that we deem the best for powering small and medium-size businesses. Of course, not every business needs every type of program or service, but if your small business could use some help in any of the categories below, our list will give you a pretty good shot at picking a winner.
Zoho Books is a subscription-based accounting software with enough features to meet all your small business needs without the hefty price tag. It can sync with your bank accounts and help you create and send invoices. The time- and expense-tracking features are top-notch. The Basic plan will track your billable hours and accommodates up to 50 contacts. The Standard plan supports two users and accommodates up to 500 contacts. You can track inventory if you upgrade to the Professional plan. The Professional plan supports up to 10 users and holds unlimited contacts.
Friendly user interface and navigation. Cloud-based accounting applications—for the most part—look great. They're not as graphically rich as some types of online services, but they don't need to be. Graphics are used where it makes sense, like for displaying charts and graphs, and for invoice forms. Navigation and data entry take their cues from desktop software, using static and drop-down lists, icons and buttons, fill-in-the-blank fields, and toolbars.

Billy is attractive, basic accounting software for small service-oriented businesses. With it, you can create quotes, estimates and invoices, record expenses and generate reports. It connects to your business bank and credit card accounts to automatically download transaction data and has a proactive reconciliation process that predicts matches. It has an iPhone app and a Chrome extension for capturing receipts. billyapp.com


Robust GUI test automation begins with the reliable object identification provided by Ranorex Spy. This tool can be used alone or from within the Ranorex Studio environment to deliver industry-leading recognition of GUI objects and controls, and ensure that each user interface element is uniquely identified using the powerful RanoreXPath syntax. Information on identified objects can be shared with team members through snapshot files, or stored in the Ranorex object repository for use in automated tests. The object repository in Ranorex Studio manages identified UI objects, so that they are editable and re-usable across testing projects. Features of the repository include the ability to assign meaningful names to repository objects to make them more maintainable, set default values, or link objects to parameter values. Ranorex Studio tools support best practices in automated test case design, including separation of test data from procedures, use of local and global parameters to pass values, and easily reusable code modules that can be shared by the entire team.
In software testing, test automation is the use of special software (separate from the software being tested) to control the execution of tests and the comparison of actual outcomes to predicted outcomes. Test automation can automate some repetitive but necessary tasks in a formalized testing process already in place, or add additional testing that would be difficult to perform manually.
Instead of creating the "tests" at the end, I suggest starting with examples at the beginning that can be run by a human or a software system. Get the programmer, tester, and product owner in a room to talk about what they need to be successful, to create examples, to define what the automation strategy will be, and to create a shared understanding to reduce failure demand. My preference is to do this at the story level — what some might call a minimum marketable feature — which requires a half-day to a week of work. George Dinwiddie, an agile coach in Maryland, popularized the term "the three amigos" for this style of work, referring to the programmer, tester, and analyst in these roles. Another term for the concept is acceptance test-driven development.
With the experience of advising clients on test automation and architecting their automation journey, TestingXperts is one of the leading automation testing companies that generates the value you always wanted through test automation. Our test automation solutions support your business objectives by designing an automation strategy aligned with enterprise goals. We carry out a detailed tool evaluation exercise to recommend an optimized tool inventory to suit your needs and budget.

There’s nothing like having to handle several projects at the same time to test your organizational skills as a small business owner. While challenges are always good, your managing many tasks at once will only leave you drained and feeling swamped. Instead, rely on the following project management tools to ensure you can keep your project on target, and please your clients at the same time.
Ranorex Studio produces straightforward and comprehensive test reports to reduce debugging time. View reports in Ranorex Studio, or formatted as a PDF and sent automatically by email. To get the fastest feedback, you can even view reports while testing is in progress. Choose whether or not to generate detailed logs, produce a JUnit-compatible report, or create a custom report template. Debug errors by jumping straight from the test report to the failed step in the test case. Use Ranorex predefined report levels to select messages by type such as “warning” or “error,” and include screenshots and snapshots in reports to aid in the debugging effort.
Every software project takes time before its requirements and design stabilize. A classic comparison is between the UI that can change at any time in an application's lifecycle and back-end services that may live untouched for generations. Agile projects behave differently from waterfall in this respect. If you're developing a SaaS product, you must use automation to support frequent deliveries, but you'll have to carefully consider the effort you invest in developing tests because your requirements may also change frequently. This a fine balance you'll have to learn to work with. For an on-premise solution, it may be easier to identify the stage in which automation tests can be safely developed and maintained. For all these cases, you have to carefully consider when it's cost-effective to develop automated tests. If you start from day one, you'll expend a lot of resources shooting at a moving target.

BambooHR has two main plans, Essentials and Advantage. The Essentials plan includes everything for HR administration plus an employee self-service portal and online support. The Advantage plan includes hiring tools, advanced analytics, and integrations. BambooHR is built to grow with a company without overloading with features a really small business might not need.
Successive development cycles will require execution of same test suite repeatedly. Using a test automation tool, it's possible to record this test suite and re-play it as required.Once the test suite is automated, no human intervention is required.This improved ROI of Test Automation.The goal of Automation is to reduce the number of test cases to be run manually and not to eliminate Manual Testing altogether.
Each of the above-mentioned testing tools offers some unique features that help to improve the quality of the released software.  You can choose any of these automation testing tools based on your project requirement. Apart from these automation testing tools, you require the right test management tool to get the desired results from your software testing. ReQtest is a test management tool that is preferred by the testers across the globe as it helps them to handle testing challenges and accomplish testing objectives easily.
“Another common mistake is trying to get testers to do both jobs, so when management gives the go ahead for automation testing, any QA related job these days requires some level of automation and testers might get excited about the potential for test automation. But these are both full-time jobs, so often times [these] teams struggle with deciding what to spend limited time on.”
Robust GUI test automation begins with the reliable object identification provided by Ranorex Spy. This tool can be used alone or from within the Ranorex Studio environment to deliver industry-leading recognition of GUI objects and controls, and ensure that each user interface element is uniquely identified using the powerful RanoreXPath syntax. Information on identified objects can be shared with team members through snapshot files, or stored in the Ranorex object repository for use in automated tests. The object repository in Ranorex Studio manages identified UI objects, so that they are editable and re-usable across testing projects. Features of the repository include the ability to assign meaningful names to repository objects to make them more maintainable, set default values, or link objects to parameter values. Ranorex Studio tools support best practices in automated test case design, including separation of test data from procedures, use of local and global parameters to pass values, and easily reusable code modules that can be shared by the entire team.
HotSpot Shield is available for Mac, PC, iOS and Android, which makes it a source of encryption and protection across all devices for complete security. There’s a free version and an Elite version that’s available in various pricing tiers. This VPN app is currently being used by more than 400 million people in 200 countries, which speaks to its credibility. 
VPN stands for virtual private network, which is a server and connecting network that’s really a gateway between your computer and the web. Instead of your computer connecting straightaway to a website, it first goes through another computer than only then connects to the site. This makes for a safer and more private Internet connection for added security.
However, as businesses grow, they’ll likely need to implement more controls over their business processes and better alignment between information and operational technologies. At this stage, they should consider investing in business process management software to help them standardize processes and workflows for multiple departments and improve operational performance. (Not to be confused with general "business managment" software, "business process management" software carries a more specific definition and set of technical requirements. Follow the link above to read our buyer's guide and learn more.)
Running a small business is hard and challenging. Many don’t survive past the first, few years. Using the right apps can make a big difference in helping you overcome the basic issues that every small business owners runs into when they have their own operation. They help you get organized, streamline your workflows, and get more done with greater efficiency and reliability.
Freshdesk can be purchased on its own or can be purchased along with their sales, marketing, calling, chat, and collaboration tools. The most basic customer service desk plan is free for unlimited users, but has limited capabilities. Most teams will outgrow that tier fairly quickly just based on the need for efficiency, but the rest of the tiers are fairly affordable for small businesses. Freshdesk also makes it clear that you own your data, and you can export it from their systems at any time, which means you’re not locked in once you start.

As a business management software, iBE.net is an appropriate choice for mid-sized companies as it offers expense tracking, invoice reports, CRM support along with an easy integration of project details. It is extensively used in consulting, marketing, management, and other technical industries. It is like your entire business within your palm of hands.
I think we can all agree that automation is a critical part of any organization's software delivery pipeline, especially if you call yourself "agile." It's pretty intuitive that if you automate testing, your release cycles are going to get shorter. "So, if that's the case," you might say, "why don't we just automate everything?" There's a good reason: automation comes with a price.
Another variation of this type of test automation tool is for testing mobile applications. This is very useful given the number of different sizes, resolutions, and operating systems used on mobile phones. For this variation, a framework is used in order to instantiate actions on the mobile device and to gather results of the actions.[9][better source needed]

There is no one-size-fits-all tool for automated testing. It is highly recommended that testers evaluate various tools in order to select what would best meet their automated testing needs. Programming languages and technologies used to develop software continue to evolve, as do the automated testing tools, making cost a significant factor in tool selection. Commercial vendors often charge for tool upgrades, which can be substantial if your software uses emerging and frequently changing technologies. Open source and non-commercial tools, on the other hand, do not incur additional charges but require effort and expertise for integrating new upgrades. It is difficult to find the support and expertise needed for integrating various tools and frameworks into open-source solutions. Emerging tools that integrate with open-source frameworks, like Katalon, offer a viable alternative to both commercial and open-source automated testing solutions.
With capability and frugality firmly in mind, we rounded up 25 of our favorite software tools and Web services that we deem the best for powering small and medium-size businesses. Of course, not every business needs every type of program or service, but if your small business could use some help in any of the categories below, our list will give you a pretty good shot at picking a winner.

FreeAgent is a feature-rich, cloud-hosted accounting platform intended to help small businesses and freelancers. It is relied upon by more than 60,000 businesses with its ability to bring together and manage all aspects of financial operation. The software comes with an array of tools designed to let you efficiently manage all important financial tasks and processes such as payrolls, taxes, expenses, estimates and invoices, bank transactions, cash flows, time tracking, and your project’s financial performance.
Manage relationships with contacts, leads, customers, and vendors with Capsule. This online CRM pulls everything you know about a company or contact into one place, and gives easy access to everyone who needs it. Sales, marketing and customer success teams can easily see what their team has been doing, centralizing data and avoiding double-emailing or manual checks.
Infusionsoft Complete can track up to 10,000 contacts for you, but Infusionsoft also offers less complex programs that accommodate less if you don’t need this capacity. You can live-record interactions with clients or customers and incorporate comments or details regarding how “hot” they are, as well as their preferences or quirks. You or an employee can call up the file before meeting with someone and get a quick rundown of what you can expect.

Business applications are built based on the requirements from the business users. Also, these business applications are built to use certain kind of Business transactions or data items. These business applications run flawlessly until there are no new business requirements or there is no change in underlying Business transactions. Also, the business applications run flawlessly if there are no issues with computer hardware, computer networks (Intenet/intranet), computer disks, power supplies, and various software components (middleware, database, computer programs, etc.).

In our automated testing starter kit, we provide a variety of resources and tools for you to use to get the ball rolling. You will learn how to efficiently roadmap your efforts, build scalable and easily-maintainable automation frameworks, and how to compare and choose the right tool based on your needs. Don’t worry, we’ve also included tips regarding what testing types should remain manual. Not all tests can or should be automated, and to reiterate our previous statement, it’s essential for your success that some testing types, like exploratory testing, are performed manually.


During my three years at Socialtext, I helped maintain a test tooling system through a user interface that was advanced for its time. O'Reilly took it as a case study in the book Beautiful Testing. The team at Socialtext uses the same framework today, although it now has several tests running at one time on Amazon's Electric Compute Cloud. Although we had a great deal of GUI-driving tests, we also had developer-facing (unit) and web services (integration) tests, a visual slideshow that testers could watch for every browser, and a strategy to explore by hand for each release. This combination of methods to reduce risk meant we found problems early.
What is more important is that testing is not only about finding bugs. As the Testing Manifesto from Growing Agile summarises very illustratively and to the point, testing is about getting to understand the product and the problem(s) it tries to solve and finding areas where the product or the underlying process can be improved. It is about preventing bugs, rather than finding bugs and building the best system by iteratively questioning each and every aspect and underlying assumption, rather than breaking the system. A good tester is a highly skilled professional, constantly communicating with customers, stakeholders and developers. So talking about automated testing is abstruse to the point of being comical.
Automatically testing your web application is a good way to ensure that new versions of your application don't introduce bugs and regressions. Automation of your web application testing also allows your development team to make changes and refactor code with more confident, as they can quickly verify the functionality of the application after every change.
Sikuli is based on image recognition and has the capability of automating anything that we see on the screen. Currently, it supports desktop apps only which run on Windows, Mac or Unix/Linux. This tool is good at reproducing bugs quickly and its users have reported it to be very useful as compared other tools when you are going to automate an application which is not web-based.
Though you can still read reviews of them here, three of the small business accounting applications we covered do not appear in the features matrix because they're not quite as mature as the ones that are posted here. Sage One Accounting was developed by Sage, a global software company that sells a diverse family of accounting solutions, both desktop and cloud-based. WorkingPoint is still missing some functionality offered by its competitors, such as mobile access and integration with related apps. ZipBooks is the newest; it had the thinnest feature set when we reviewed it, but it's growing rapidly.

Frankly, I’d think twice before entrusting financial data to a free-to-use service, probably even the freemium ones you mentioned. To make my point clear, I have nothing against cloud-based technology, in fact I could not imagine doing business without my smartphone, but when it comes to financials I still vote for local hosting. No bad experience with these solutions though, the choice’s up on you!
Robot Framework is an open-source automation framework that implements the keyword-driven approach for acceptance testing and acceptance test-driven development (ATDD). Robot Framework provides frameworks for different test automation needs. But its test capability can be further extended by implementing additional test libraries using Python and Java. Selenium WebDriver is a popular external library used in Robot Framework.
QuickBooks can come up with reports on a business’ profits and losses, with a few clicks from users, allowing them to stay on top of their game. 24/7 premium support is also provided by competent personnel while adoption of high security standards help protect information. Upgrades are always available at no extra charge and can be availed easily. To make the product even better, the vendor has introduced smart search filters and automated reporting.

“There are millions of regression tests for a Windows 10 release. For example, if you plan 10 new features, five [of those 10] are critical and a priority. These test cases will be the criteria used to release the software. You build from that progress. So on the next release, you have new features, 10 are determined critical for testing. So it keeps adding, now you have 15 regression tests being automated to keep up with the release schedules.”

You need collaboration and extensive automation to achieve Continuous Delivery. According to Fowler, the rewards of doing so successfully include reduced risk, believable progress, and user feedback. Continuous Delivery is an important method in Agile development. It helps remove obstacles that prevent the frequent deployment of features. Automation testing is a fundamental part of the continuous development practice associated with Agile.  

Infusionsoft Complete can track up to 10,000 contacts for you, but Infusionsoft also offers less complex programs that accommodate less if you don’t need this capacity. You can live-record interactions with clients or customers and incorporate comments or details regarding how “hot” they are, as well as their preferences or quirks. You or an employee can call up the file before meeting with someone and get a quick rundown of what you can expect.

As an established solution, UFT enables enterprise mobility teams to buy into the MicroFocus ecosystem, or the HPE ecosystem, for improved support and timely releases. Although an expensive solution, there are a lot of content and guides available to help testers get up to speed testing and writing mobile test scripts with this more mature, established framework. To use UFT with Mobile Labs’ deviceConnect™, Mobile Labs recommends the use of Mobile Labs Trust™ to connect to mobile.

Frankly, I’d think twice before entrusting financial data to a free-to-use service, probably even the freemium ones you mentioned. To make my point clear, I have nothing against cloud-based technology, in fact I could not imagine doing business without my smartphone, but when it comes to financials I still vote for local hosting. No bad experience with these solutions though, the choice’s up on you!
Sometimes it can seem that the most difficult part of running a small business is selecting the proper software to take care of the more tedious details for you. Sure, your grandfather just sharpened his pencil when it came time to take care of the books, but this isn’t your grandfather’s business climate anymore. These days, there are many products available to streamline the process for you, so you can put your mind to more important things…like making money.
As mentioned previously, automated testing frees you up to focus on larger issues such as customer needs, functionality and improvements. Automated testing also reduces the cost and need for multiple code revisions, so over the course of time, the investment pays out. In addition, each time the source code is modified, the software tests can be repeated. Manually repeating these tests is costly and time-consuming, but automated tests can be run over and over again at no additional cost.
You can (and should) regularly back up files to an external hard drive or NAS (network-attached storage) de­­vice in your office--but what if the whole place goes up in smoke? Hedge your bet with an online backup service like Mozy, which automatically archives whatever you'd like across the Internet, safe and sound. Just select what you want backed up, and Mozy does the rest, either in bulk while you sleep, or in real time, as files are changed. ($5 per month for unlimited service)
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