This web-based human resource management software automates virtually all HR processes, including employee benefits, holidays and payroll management, all from a single dashboard. It likewise can generate reports which can be used in coming up with valuable business insights. The app assists staff in managing and coordinating HR functions by providing them with additional user permissions.

Infusionsoft Complete manages email campaigns with a “Custom Campaign Builder” feature that can target recipients based on your contacts list. It will monitor your website, recording number of visitors, sales, and how long each visitor lingered—an invaluable wealth of information if your business is Internet-based. And if you’re not yet Internet-based but want to be, the software can help you design a landing page.


Bench is an online platform that provides bookkeeping software and services to small businesses. The company estimates that its AI-enabled platform can automate 75 percent of a bookkeeper's typical tasks. It syncs with your business bank and credit card accounts, provides monthly financial statements with visual reports, and offers support to your CPA at tax season. When you have questions about your finances, you can contact your dedicated bookkeeper and receive a response within one business day. bench.co
Top software development teams around the world rely on Smartsheet to get their products to market in record time. Software development often requires collaboration across teams and functions, and Smartsheet provides a flexible solution to accommodate the different ways people work. With multiple views - traditional Grid, Gantt, Calendar, and Card - each team can work the way they want, yet remain connected on the ultimate goal. Improve visibility into work as it’s getting done across teams with Smartsheet Sights dashboards, and improve collaboration with automated workflows. Streamline new software development efforts, accelerate time to market for product launch plans, and create and manage product roadmaps, all in one intuitive platform.
One of the best automation testing tools for application and GUI testing is eggPlant. TestPlant developed eggPlant for testers to perform different types of testing. While most of the automation tool follows an object-based approach, eggPlant works on an image-based approach.  The tool allows testers to interact with the application the same way the end users will do. In eggPlant, you can use a single script to perform testing on many platforms such as Windows, Mac, Linux, and Solaris, etc.
Jim Hazen is an Automation Consultant and “veteran of the software testing trenches” who helps companies with test automation and performance test implementations. He has presented at multiple professional conferences, including STARWest and STPCon, and published articles in ST&QA Magazine on test automation and communication techniques for testers. You can learn more about Jim on LinkedIn.
FreeAgent is a feature-rich, cloud-hosted accounting platform intended to help small businesses and freelancers. It is relied upon by more than 60,000 businesses with its ability to bring together and manage all aspects of financial operation. The software comes with an array of tools designed to let you efficiently manage all important financial tasks and processes such as payrolls, taxes, expenses, estimates and invoices, bank transactions, cash flows, time tracking, and your project’s financial performance.

With capability and frugality firmly in mind, we rounded up 25 of our favorite software tools and Web services that we deem the best for powering small and medium-size businesses. Of course, not every business needs every type of program or service, but if your small business could use some help in any of the categories below, our list will give you a pretty good shot at picking a winner.
If any similar business application errors occurred in the past then the issue resolution steps are retrieved from the support knowledge base and the error is resolved using those steps. If it is a new support error, then new issue resolution steps are created and the error is resolved. The new support error resolution steps are recorded in the knowledge base for future use. For major business application errors (critical infrastructure or application failures), a phone conference call is initiated and all required support persons/teams join the call and they all work together to resolve the error.

Core product functionalities such as accounting, cash management, purchasing, subscription billing and financial consolidation are present. Easier information entry and error minimization are possible with the platform’s general ledger. The system can cut down income losses and is able to effectively control margins and costs. Computing for currency difference is much easier using the solution as it offers multi-currency support. In addition, it can streamline compliance by automating sales tax management.


The takeaway is that testing is a process requiring human intervention. Bas Dijkstra, an experienced test automation consultant, describes how even the term “test automation” is flawed unless you understand what is and isn’t automated. The actual “learning, exploring, and experimenting” involved in manual, human-performed testing cannot be automated, according to Dijkstra. He writes:
Robot is a keyword-driven framework available for use with Python, Java, or .NET. It is not just for web-based applications; it can also test products ranging from Android to MongoDB. With numerous APIs available, the Robot Framework can easily be extended and customized depending on your development environment. A keyword-based approach makes the Robot framework more tester-focused than developer-focused, as compared to some of the other products on this list. Robot Framework relies heavily upon the Selenium WebDriver library, but has some significant functionality in addition to this.

A subscription to Xero runs varies depending on the plan you choose. Xero will handle five invoices for you, pay five bills and reconcile up to 20 transactions a month with the starter version. You get unlimited reconciliations, invoices and bills with the Standard or Premium plans, and the Premium plan will also handle payroll for you. You’re not locked into the plan you choose — you can change at any time.
Our pick for the best accounting software, Intuit's QuickBooks Online works for all types of small businesses. With three small business plans, plus a self-employed plan for freelancers and independent contractors, it's a top choice for your business whether you're just starting out and need basic accounting features or you're a growing or established business and need software with advanced accounting capabilities. Read our full review here. quickbooks.com
In software testing, test automation is the use of special software (separate from the software being tested) to control the execution of tests and the comparison of actual outcomes to predicted outcomes. Test automation can automate some repetitive but necessary tasks in a formalized testing process already in place, or add additional testing that would be difficult to perform manually.

As most people in the software industry know, there are distinct differences between manual testing and automated testing. Manual testing requires physical time and effort to ensure the software code does everything it’s supposed to do. In addition, manual testers have to make a record of their findings. This involves checking log files, external services and the database for errors. If you’re familiar with manual testing, you know this process can be extremely time-consuming and repetitive.
Take a step up from Google Sheets or Excel by moving your data over to a real database. In the past, databases have been the reserve of the IT team, but with tools like Airtable and Fieldbook, non-technical teams can easily get the power of relational databases to create their own tools and systems (like we did for our content asset tracking, as explained here).
This “how” and “why” make organization, consistency and speed imperative to supporting a continuous testing model, and that’s where test automation can help. Managing all of the testing needs in a continuous testing environment is a massive undertaking — it requires a tremendous communication effort to keep track of which environments have deployed new code, when each piece needs testing and how those requirements integrate back into the moving process of continuously delivering software.

Some software testing tasks, such as extensive low-level interface regression testing, can be laborious and time-consuming to do manually. In addition, a manual approach might not always be effective in finding certain classes of defects. Test automation offers a possibility to perform these types of testing effectively. Once automated tests have been developed, they can be run quickly and repeatedly. Many times, this can be a cost-effective method for regression testing of software products that have a long maintenance life. Even minor patches over the lifetime of the application can cause existing features to break which were working at an earlier point in time.

×