The system’s graphs, dashboards, and transaction overviews offer users a vivid idea of how their business is doing anytime, anywhere. It can generate histories of purchases and sales and bank statement imports, which is very useful in managing cash flow. The app can be accessed via smartphones, giving users a real time view of customer data and letting them record notes at any given time.

Manage relationships with contacts, leads, customers, and vendors with Capsule. This online CRM pulls everything you know about a company or contact into one place, and gives easy access to everyone who needs it. Sales, marketing and customer success teams can easily see what their team has been doing, centralizing data and avoiding double-emailing or manual checks.


There’s nothing like having to handle several projects at the same time to test your organizational skills as a small business owner. While challenges are always good, your managing many tasks at once will only leave you drained and feeling swamped. Instead, rely on the following project management tools to ensure you can keep your project on target, and please your clients at the same time.
The medium size, or small and medium-sized enterprise (SME), has a broader range of software applications, ranging from accounting, groupware, customer relationship management, human resource management systems, outsourcing relationship management, loan origination software, shopping cart software, field service software, and other productivity enhancing applications.
In this article, I'll discuss some of the best practices I discovered through on my own journey toward automation. These are practices you should consider when automating your testing cycles to make sure you build a suite of tests that work well and can be maintained throughout the life of your application. (This article is based on a presentation that can be viewed in full here.)
The Internet can be a big, bad, scary place because of all the viruses and malware that are out there. The last thing any small business owner wants is for their work computer, tablet and/or smartphone to be infected by a malicious program that’ll set back the smooth running of their operations. These security and anti-virus apps give small businesses protection and peace of mind.
Though you can still read reviews of them here, three of the small business accounting applications we covered do not appear in the features matrix because they're not quite as mature as the ones that are posted here. Sage One Accounting was developed by Sage, a global software company that sells a diverse family of accounting solutions, both desktop and cloud-based. WorkingPoint is still missing some functionality offered by its competitors, such as mobile access and integration with related apps. ZipBooks is the newest; it had the thinnest feature set when we reviewed it, but it's growing rapidly.
Asana is a good project management tool for small teams and businesses that need to communicate frequently about ongoing projects. Look for individual dashboards to watch progress toward task and project goals as well as workflows, reminders, and notifications to keep everyone on task. You can track progress in Kanban boards, list views, or calendars, whatever works best for the individual.

TestComplete is also a commercial integrated platform for desktop, mobile and Web application testing. Like UFT, TestComplete offers a number of key test automation features such as keyword-driven and data-driven testing, cross-browser testing, API testing and CI integrations. This tool supports a number of languages including JavaScript, Python, VBScript, JScript, DelphiScript, C++Script, and C#Script for writing test scripts.
In our automated testing starter kit, we provide a variety of resources and tools for you to use to get the ball rolling. You will learn how to efficiently roadmap your efforts, build scalable and easily-maintainable automation frameworks, and how to compare and choose the right tool based on your needs. Don’t worry, we’ve also included tips regarding what testing types should remain manual. Not all tests can or should be automated, and to reiterate our previous statement, it’s essential for your success that some testing types, like exploratory testing, are performed manually.

“If you need a framework to test web services, you may use a different set of tools within a framework,” says Jones. “You should be able to combine tools within a framework in a way that allows you to test, so you are not limited to just UI, integration, or web-services testing. Build your framework in a way that supports a range of testing goals.”


Trello is often cited as a great project management tool for small businesses and teams because it’s so easy to use. The tool was sold to Atlassian in early 2017, but it has retained its core functions and even added a couple of cool add-ons since then. Trello is a fully Kanban-style project management tool that allows teams and individuals to add lots of pertinent information to tasks on their board and get notified when team members make changes.
Sage 50cloud is an online accounting solution designed to help small and medium-sized businesses manage their financials and stay compliant with taxes and reporting requirements. It comes with all essential features expected of a best-in-class accounting platform such as taxes, inventory, budgeting, cash flow, and invoicing. In addition, you get a wide range of add-ons including credit card processing, HR/payroll, POS, e-commerce, data management and more.  With its mobile capability, you can make payments on-the-go and bill customers, and provide your accountants real-time access to accounting books. You can easily sign up for a Sage 50cloud free trial here and get to know the features firsthand at no cost and without commitment.

If any similar business application errors occurred in the past then the issue resolution steps are retrieved from the support knowledge base and the error is resolved using those steps. If it is a new support error, then new issue resolution steps are created and the error is resolved. The new support error resolution steps are recorded in the knowledge base for future use. For major business application errors (critical infrastructure or application failures), a phone conference call is initiated and all required support persons/teams join the call and they all work together to resolve the error.
Running a small business is hard and challenging. Many don’t survive past the first, few years. Using the right apps can make a big difference in helping you overcome the basic issues that every small business owners runs into when they have their own operation. They help you get organized, streamline your workflows, and get more done with greater efficiency and reliability.
Interactive home pages. Some small businesspeople love working with numbers, but many just want to sign on to their accounting application, do what's needed, and move on. Interactive home pages, or dashboards on these websites play two primary roles. First, they flag tasks that need attention and provide a bird's-eye view of your finances, with graphs, charts, and tables that quickly summarize real-time income, expenses, and cash flow. Second, most of these sites' dashboards contain links to working screens, so you can pay a bill or send an invoice or transfer funds between accounts—whatever needs to be done that day.
Selenium is used for cross-browser testing and for web-browser test automation. To use this tool, the testers must have advanced programming skills for writing complex and advanced test scripts. These skills are required to build automation frameworks and libraries for specific testing needs. Selenium is an open source tool that is commonly used by developers and testers who are well versed with programming languages such as Java, C#, Perl, Python, Scala, Groovy, PHP & Ruby.
To further inform our decisions, we contacted each vendor to measure the quality of their customer support. Posing as small business owners in the market for accounting software, we chatted with sales reps and customer service teams and asked a variety of questions. This also helped clarify any concerns and issues we came across while researching and testing each product.
FreshBooks is also cloud-based and it integrates very well with iOS and Android phones and tablets. You still get all its key features when you’re not at your desk, including the ability to track your time by project, invoice customers or clients and manage expenses. Invoices are custom-designed and FreshBooks will even let you accept credit card payments online. Customer support is said to be top-notch.
If your team members all have Google accounts (and why wouldn't they?), sharing files and collaborating on them simultaneously and in real-time is a snap with Google Docs. A word processor and spreadsheet are your only choices--no free-form whiteboarding here--but the service is free and easy as pie to operate. Upgrading to the Premier Edition brings extra space (a 25GB limit versus 7GB for free) and a conference-room scheduling system. (Standard Edition is free)
A light and straightforward automated software testing tool, Watir can be used for cross-browser testing and data-driven testing. Watir can be integrated with Cucumber, Test/Unit, and RSpec, and is free and open source. This is a solid product for companies that want to automate their web testing. As well as for a business that works in a Ruby environment.
Intuit QuickBooks Online offers a range of features for all types of small businesses. This includes freelancers, consultants, online merchants, store and restaurant owners, service providers and more. Whether you're just starting out, expanding or have an established business, QuickBooks Online is packed with basic and advanced features to meet your accounting needs. [Go here for a full review of QuickBooks Online accounting software.]
Sufficient test coverage typically demands significant effort. Hundreds of test cases may be needed to exercise all use scenarios, validate boundary and edge cases, and ensure that an application is compatible across browsers and devices. Data-driven automated testing separates test procedures from test data, allowing you to cover more scenarios with a minimum amount of effort. Easily repeat test cases across browsers or devices to ensure your application’s compatibility and consistent performance.
While ensuring quality at all times is of utmost importance to this model, it’s not all that counts. The speed at which all of the development and testing occurs also matters quite a lot. That’s because if something in the pipeline stalls or breaks down, it holds up everything else and slows down the release of new developments. And given that the need to deliver new releases faster and on a more regular basis paved the way for this continuous delivery and testing model, that roadblock defeats the purpose of taking this approach.
ClearBooks is cloud-based accounting software with a full set of A/R and A/P features. It connects to your business bank accounts, and you can use it to send quotes and invoices, manage vendors, create purchase orders, pay bills, and run reports. It can be used by small businesses in any country, but U.S. users may find the unchangeable U.K. date format confusing. clearbooks.co.uk
I am using Xero for three years already, and I never encountered a security issue. I’ve logged in from several devices, and each time I got a unique code sent to my mobile phone to access the account, there is no way to get around that. From what I know, they are also backing up data on several locations, so I see no reason for you not to consider it.
Our pick for the best accounting software, Intuit's QuickBooks Online works for all types of small businesses. With three small business plans, plus a self-employed plan for freelancers and independent contractors, it's a top choice for your business whether you're just starting out and need basic accounting features or you're a growing or established business and need software with advanced accounting capabilities. Read our full review here. quickbooks.com
The use of GUI applications introduced the first generation of automated test tools capable of performing record and playback functions. Testers continued to write down scenarios and test scripts, but the widespread use of GUI meant that users of an application now had multiple ways to interact with the software. Testers had to overcome this scenario, and the evolution of test automation tools gained momentum.

With capability and frugality firmly in mind, we rounded up 25 of our favorite software tools and Web services that we deem the best for powering small and medium-size businesses. Of course, not every business needs every type of program or service, but if your small business could use some help in any of the categories below, our list will give you a pretty good shot at picking a winner.
Sahi is a automate web applications testing tool which is written in Java and JavaScript programming languages. It is an open source and helps in performing multi-browser testing. It supports ExtJS, ZK, Dojo, YUI Framework. It also records and playbacks well on the browser testing. . The wait for statements in eliminated by the Sahi technology as it works effectively on pages which have a lot of workloads.
As an established solution, UFT enables enterprise mobility teams to buy into the MicroFocus ecosystem, or the HPE ecosystem, for improved support and timely releases. Although an expensive solution, there are a lot of content and guides available to help testers get up to speed testing and writing mobile test scripts with this more mature, established framework. To use UFT with Mobile Labs’ deviceConnect™, Mobile Labs recommends the use of Mobile Labs Trust™ to connect to mobile.
TestComplete allows you to build and run functional UI tests. This is an automation testing tool that is well suited to test desktop, mobile, and web applications. The tool allows you to write test in most popular languages such as Python, JavaScript, and VBScript, etc.  It allows you to record and replay tests.  It offers GUI UI object recognition capabilities that detect and update UI objects automatically. It helps in reducing the efforts required to maintain test scripts. With TestComplete it is rather easy to scale tests across 1500+ real test environments to provide complete test coverage.
Robot is a keyword-driven framework available for use with Python, Java, or .NET. It is not just for web-based applications; it can also test products ranging from Android to MongoDB. With numerous APIs available, the Robot Framework can easily be extended and customized depending on your development environment. A keyword-based approach makes the Robot framework more tester-focused than developer-focused, as compared to some of the other products on this list. Robot Framework relies heavily upon the Selenium WebDriver library, but has some significant functionality in addition to this.
Really small businesses need really simple accounting software. Zoho Books offers all of the basic features microbusinesses need as well as advanced tools and integrations so you can continue using the software as your business grows. Furthermore, compared with other accounting software for really small businesses, Zoho Books has the best price for all of its capabilities. [Go here for a full review of Zoho Books.]
Building a successful automated testing strategy is tough and the approach will vary on a team-by-team basis. No team is completely identical to another. Some may consist of more manual testers than automation engineers, while some may have shifted left and depend on developers to do the heavy lifting. Budget, deadlines, application type, and development model are all factors that impact how an automated testing strategy should outlined be implemented.
You shouldn’t have to jump through hoops to be successful. We believe support should be fast, friendly, and affordable. Every TestComplete customer gets a dedicated customer success manager for comprehensive onboarding and quick support. We also offer FREE trainings for all of our automated test tools, as well as webinars on popular industry topics like automation frameworks and mobile testing. With our help, you will become an expert in test automation in no time.
Asana is a good project management tool for small teams and businesses that need to communicate frequently about ongoing projects. Look for individual dashboards to watch progress toward task and project goals as well as workflows, reminders, and notifications to keep everyone on task. You can track progress in Kanban boards, list views, or calendars, whatever works best for the individual.
Cloud-based accounting and invoicing management platform Sage Business Cloud Accounting is designed to cater to small businesses. Its core functionalities include accounting, compliance and expense management. What sets Sage Business Cloud Accounting apart from its sister app Sage 50c is that the former is an add-on service that allows for the integration of the latter to the cloud, resulting in cloud storage and accessibility for all your accounting data. This combination makes Sage Business Cloud Accounting better than ever.
Katalon Studio is a unique tool that is designed to be run both by automation testers and programmers and developers. There are different levels of testing skill set available, and the testing processes include the ability to automate tests across mobile applications, web services, and web applications. Katalon Studio is built on top of Appium and Selenium, and consequently offers much of the functionality of these solutions.
At present things may look simple and clean as both side setups are being done and all is fine. We have seen on numerous occasions that when a project enters the maintenance phase the project is moved to another team, and they end up debugging such scripts where the actual test is very simple but the script fails due to a 3rd party software problem.
VPN stands for virtual private network, which is a server and connecting network that’s really a gateway between your computer and the web. Instead of your computer connecting straightaway to a website, it first goes through another computer than only then connects to the site. This makes for a safer and more private Internet connection for added security.

Denali on-premises accounting software from Cougar Mountain Software can be used by businesses of various sizes, as it can support a business with as few as four employees up to a large business that employs 50 people in its accounting department alone. Three plans are available, plus one version design for nonprofits. Payroll processing is also available. The software is modular, allowing you to customize it with just the features you need. cougarmtn.com
 Use Smartsheet to track the schedule and results of planned, current, and completed tests. Share the schedule with your team and collaborate on the details in real time, in one central location. Whether you’re running manual or automated tests, Smartsheet’s broad range of views – Calendar, Gantt, Card, and traditional Grid – allow you to manage progress the way you want. Organize test results with hierarchy and use comments to keep work in context.

Aside from those mentioned, the software can automate any business’ payment operations around the world, which could range from tasks like onboarding to tax compliance. It is capable of streamlining payment processing in around 190 countries. Using the product, businesses can rest assured that they are compliant with all existing tax and regulatory requirements minus too much human intervention. Customer and vendor payment experiences are likewise improved, along with service quality.
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