Customer relationship management isn't just for the Fortune 500. Even one-person shops can benefit from a more ordered approach to managing the sales process, tracking leads, and ensuring that follow-ups are done in a timely fashion. Salesforce.com requires some training and patience due to its vastness, but its exhaustive feature set and affordable pricing options make it a business must-have. ($8.25 to $250 per user per month)
In the early days, perhaps the most noticeable, widespread change in business software was the word processor. Because of its rapid rise, the ubiquitous IBM typewriter suddenly vanished in the 1980s as millions of companies worldwide shifted to the use of Word Perfect business software, and later, Microsoft Word software. Another vastly popular computer program for business were mathematical spreadsheet programs such as Lotus 1-2-3, and later Microsoft Excel.
QuickBooks offers literally hundreds of templates for almost any report you could conceivably need. Invoicing? You got it. Accounts payable? Not a problem. Inventory? Check. Time tracking? Yes. QuickBooks will manage your contacts and handle tax issues, forms and returns. It will create a budget for you and do your payroll — although the payroll feature is an add-on that costs a little extra. QuickBooks does pretty much everything except drive you to work.
A total payroll solution known for its ease-of-use, OnPay is highly-designed for small to medium-size businesses. This cloud-deployed software has the ability to streamline your payroll processes while automating tax filing and payment. You can enter payment data like tips, hours, bonuses and reimbursements easily. It can likewise manage benefits such as compensation insurance (for pay-as-you-go workers), health insurance and 401(k).