Many test automation tools provide record and playback features that allow users to interactively record user actions and replay them back any number of times, comparing actual results to those expected. The advantage of this approach is that it requires little or no software development. This approach can be applied to any application that has a graphical user interface. However, reliance on these features poses major reliability and maintainability problems. Relabelling a button or moving it to another part of the window may require the test to be re-recorded. Record and playback also often adds irrelevant activities or incorrectly records some activities.[citation needed]
This article uses the term “tester” to refer to the person involved in testing software with automation tools. It is not meant to distinguish by job title or technical proficiency. Jim Hazen describes himself as a hybrid, or “technical tester,” because he can write test scripts and develop what he refers to as “testware.” The trend is to hire for multiple skillsets, but that does not mean the non-technical stakeholders involved in software development don’t benefit from automation testing.

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