This article features the most useful, best small business software tools that are integral to your success and easy to learn and install. We provide a curated selection of the best online small business software, from accounting, to project and email management, document storage, security software and more. This way you can get your small business running smoothly. 
A variation on this type of tool is for testing of web sites. Here, the "interface" is the web page. However, such a framework utilizes entirely different techniques because it is rendering HTML and listening to DOM Events instead of operating system events. Headless browsers or solutions based on Selenium Web Driver are normally used for this purpose.[6][7][8]

An important part of UI testing is verifying typical use cases. For example, a typical use case for a hotel booking website includes searching for an available room, selecting one, entering reservation details, and confirming the booking. When the test should be successful for the data values provided, it is called a “happy path scenario.” Functional testing also validates the behavior of the application when no rooms are available for the desired date (the “sad path”) as well as when the user enters out-of-range dates for a reservation or an invalid credit card number (the “bad path”). Ranorex Studio’s data-driven testing automates the process of repeating a test for multiple data values so you can effortlessly cover the happy path, sad path, and bad path. Data values can be retrieved from an internal data table, external Excel file or SQL table. Since the test data is stored separately from the test procedure, adding or changing scenarios is a snap. For more complex scenarios, Ranorex Studio supports local and global parameters, keyword-driven testing, and conditional test execution.


There are various tools that help software teams build and execute automated tests. Many teams are actively using unit tests as part of their development efforts to verify critical parts of their projects such as libraries, models and methods. Historically, testing user interfaces of desktop-based applications via automated tests have been more challenging, and currently available tools for this are usually commercial and quite expensive.
Many companies may need to use multiple automated products, with some being used for user experience, others being used for data validation. Others are used as an all-purpose repetitive testing tool. There are free trials available for many of the products listed above, so that your business can see how each solution would fit into its existing workflow and development pipeline.
The move to agile has led many teams to adopt a pyramid testing strategy. The test automation pyramid strategy calls for automating tests at three different levels. Unit testing represents the base and biggest percentage of this test automation pyramid. Next comes, service layer, or API testing. And finally, GUI tests sit at the top. The pyramid looks something like this:
You’ll still get a few other features besides, such as expense tracking and an “It’s Deductible” feature that can help you out all year long, making tax time that much easier. And the “SmartLook” feature enables you to talk to a tax expert in real time if you run into a problem. When you grant the expert access, he’s able to see exactly what you see on your monitor so he can provide guidance.
As a freelance accountant I’d say it is not as easy to take advantage of SMB tools as their vendors like to put it. As a matter of fact, I’ve tried several of those myself, but still had to work around them to make sense of my data, and they didn’t get much further than spreadsheets, to be honest. Does any of these systems actually fit sole accountants?
“I don't think that using the 'test automation' label in itself is wrong though, as long as people are aware of what is being automated (checks) and what is not (tests). This difference between testing and checking also provides an argument as to why manual testing as an activity will not cease to exist, at least not for the foreseeable future: testing activities cannot be automated!”
The software automatically syncs business profiles to a single dashboards, where multiple users can view reports and corporate accounts. It is capable of generating profit and loss and trade sheets, invoices and billing, all which are accessible via mobile devices. Custom reports and feeds can likewise be created from the dashboard. Popular integrations include Quickbooks Online Payroll and Intuit GoPayment.
Katalon Studio is a unique tool that is designed to be run both by automation testers and programmers and developers. There are different levels of testing skill set available, and the testing processes include the ability to automate tests across mobile applications, web services, and web applications. Katalon Studio is built on top of Appium and Selenium, and consequently offers much of the functionality of these solutions.
Automatically testing your web application is a good way to ensure that new versions of your application don't introduce bugs and regressions. Automation of your web application testing also allows your development team to make changes and refactor code with more confident, as they can quickly verify the functionality of the application after every change.
Realizing the benefits of software automation testing first requires understanding that automation isn’t automatic. If you understand the basics — what it is, what it is not, who uses it and why they do so — you will start to see why automation testing is fundamental to modern software development. The efficiency gains associated with successful test automation require the use of automation frameworks and proper automation software tools.

As the system is cloud-based, all its features and functionalities can be accessed from any device. It is easy to set up, without the need for additional hardware or software. It caters to specific users with a variety of customization options. The accounting module, which is a key feature of the platform allows users to manage processes like accounts receivable/payable, cash flow and cost accounting, among many others.

In automated testing the test engineer or software quality assurance person must have software coding ability, since the test cases are written in the form of source code which, when run, produce output according to the assertions that are a part of it. Some test automation tools allow for test authoring to be done by keywords instead of coding, which do not require programming.
Ranorex is a commercial automation tool designed for desktop and mobile testing. It also works well for web-based software testing. Ranorex has the advantages of a comparatively low pricing scale and Selenium integration. When it comes to tools, it has reusable test scripts, recording and playback, and GUI recognition. It’s a sufficient all-around tool, especially for developers who are needing to test on both web and mobile apps. It boasts that it is an “all in one” solution, and there is a free trial available for teams that want to test it.
Welcome to our free online programming courses. We’ve created these courses to facilitate the training we offer in the Automation in Testing namespace, but also to provide free high quality resources to the testing and software development community. Our current courses can be broken down into three categories, Programming Basics, Language Basics and Selenium WebDriver. We hope to get some video versions of these courses made this year and those will be available on the Ministry of Testing Dojo.
Intuit QuickBooks Online offers a range of features for all types of small businesses. This includes freelancers, consultants, online merchants, store and restaurant owners, service providers and more. Whether you're just starting out, expanding or have an established business, QuickBooks Online is packed with basic and advanced features to meet your accounting needs. [Go here for a full review of QuickBooks Online accounting software.]

Namely serves medium-sized businesses at 15-100 employees, and offers HR, time, payroll, benefits administration, and talent management–all in a cloud-based solution. And if your team is clueless when it comes to HR, there’s no need to hire a full-time specialist when you can contract with Namely Managed Services to give you advice and best practices.
Suppose any software has come up with new releases and bug fixes, then how will you ensure about that the new released software with bug fixes has not introduced any new bug in previous working functionality? So it’s better to test the software with old functionalities too. It is difficult to test manually all functionalities of the software every time with the addition of some bug fixes or new functionalities. So, it is better to test software every time by Automation testing technique using Automation Tool efficiently and effectively. It is effective in terms of cost, resources, Time etc.
Customer relationship management isn't just for the Fortune 500. Even one-person shops can benefit from a more ordered approach to managing the sales process, tracking leads, and ensuring that follow-ups are done in a timely fashion. Salesforce.com requires some training and patience due to its vastness, but its exhaustive feature set and affordable pricing options make it a business must-have. ($8.25 to $250 per user per month)

Tipalti is a cloud-based payment automation and management software that is known for helping businesses accurately meet deadlines. The solution helps solve problems that include non-compliance, late payments, administrative overload and complications arising from human error. Time spent on financial management is significantly decreased, solving one of the biggest problems facing accounting teams.

Freshdesk can be purchased on its own or can be purchased along with their sales, marketing, calling, chat, and collaboration tools. The most basic customer service desk plan is free for unlimited users, but has limited capabilities. Most teams will outgrow that tier fairly quickly just based on the need for efficiency, but the rest of the tiers are fairly affordable for small businesses. Freshdesk also makes it clear that you own your data, and you can export it from their systems at any time, which means you’re not locked in once you start.
This table-based example doesn't include if statements or for loops, and the %% sign indicates a variable that can be passed in or assigned. In the past, I have created accounts and users with a standard name, followed by a time stamp, to ensure that the users were unique for each test run. Individual functions, like search_for, followed by what to search and what to expect in the results, consist of code. Those might have if statements or loops in them, but what we expose to the customer is a straight flow.

An image-based automated functional testing tool that enables testers to interact with AUT the same way end users do. TestPlant eggPlant is completely different from traditional testing tools in its approach: modeling user’s point of view rather instead of the test scripts view often seen by testers. This allows testers with less programming skills to learn and apply test automation intuitively. The tool supports various platforms like Web, mobile, and POS systems. It offers lab management and CI integration as well.


With Acceptance Test-Driven Development (ATDD), business customers, testers, and developers can collaborate to produce testable requirements that help them build higher quality software more rapidly. However, ATDD is still widely misunderstood by many practitioners. ATDD by Example is the first practical, entry-level, hands-on guide to implementing and successfully applying it.
The origins of test automation start with the computing industry. The book, Automated Software Testing: introduction, management, and performance, notes that the history of automated software tests followed the evolution of software development. Software testing in the era of large database systems that supported scientific and government programs meant that a finite amount of test procedures could test a complete system at the end of the development cycle. With the rise of personal computing, the methods for testing software changed to keep up with increased demand for new software applications and new product features.
Another variation of this type of test automation tool is for testing mobile applications. This is very useful given the number of different sizes, resolutions, and operating systems used on mobile phones. For this variation, a framework is used in order to instantiate actions on the mobile device and to gather results of the actions.[9][better source needed]
Yet we’re increasing delegating key quality assurance (QA) tasks to robots. The market for automated testing products is expected to be worth $20 billion by 2023 – three times as much as now. The ever-increasing complexity of software programmes, which have grown from a rudimentary series of command lines to a potentially infinite number of variables, have forced us to seek help from artificial intelligence. What’s more, the growing influence of agile and DevOps means we’re in a permanent sprint, and we need to speed up the QA process wherever we can.

In our automated testing starter kit, we provide a variety of resources and tools for you to use to get the ball rolling. You will learn how to efficiently roadmap your efforts, build scalable and easily-maintainable automation frameworks, and how to compare and choose the right tool based on your needs. Don’t worry, we’ve also included tips regarding what testing types should remain manual. Not all tests can or should be automated, and to reiterate our previous statement, it’s essential for your success that some testing types, like exploratory testing, are performed manually.
Infusionsoft Complete manages email campaigns with a “Custom Campaign Builder” feature that can target recipients based on your contacts list. It will monitor your website, recording number of visitors, sales, and how long each visitor lingered—an invaluable wealth of information if your business is Internet-based. And if you’re not yet Internet-based but want to be, the software can help you design a landing page.
While programmers are waiting for feedback, they start the next thing, which leads to multitasking. Eventually, someone re-skins the user interface, and, unless there is some sort of business logic layer in the tool, all checks will fail and you will be left with no easy way to revise the system. In an attempt to just get done, teams revert to human exploration, the automation becomes even more out of date, and, eventually, it will be thrown away.
If the business application error occurred due to programming errors, then a request is created for the application development team to correct programming errors. If the business user needs new features or functions in the business application, then the required analysis/design/programming/testing/release is planned and a new version of the business software is deployed.
LiveAgent is a little more expensive for the most basic plan, but there are a lot of features packed in that you wouldn’t get from similarly priced options. Customer satisfaction and self-service tools, service level agreement rules and reporting, and even canned answers for common questions are all included at the lowest subscription cost. LiveAgent also has an optional VOIP tool as an extra add-on for companies who want to integrate their customer phone calls directly with their help desk.

Interactive home pages. Some small businesspeople love working with numbers, but many just want to sign on to their accounting application, do what's needed, and move on. Interactive home pages, or dashboards on these websites play two primary roles. First, they flag tasks that need attention and provide a bird's-eye view of your finances, with graphs, charts, and tables that quickly summarize real-time income, expenses, and cash flow. Second, most of these sites' dashboards contain links to working screens, so you can pay a bill or send an invoice or transfer funds between accounts—whatever needs to be done that day.
Welcome to our free online programming courses. We’ve created these courses to facilitate the training we offer in the Automation in Testing namespace, but also to provide free high quality resources to the testing and software development community. Our current courses can be broken down into three categories, Programming Basics, Language Basics and Selenium WebDriver. We hope to get some video versions of these courses made this year and those will be available on the Ministry of Testing Dojo.
Work[etc] is an ERP for small businesses that’s based around CRM and project management software. Connect sales, marketing, projects, operations, support, and financial teams in one software where different departments can collaborate easier. Work[etc] replaces the separate software for project management, CRM, email marketing, help desk, and contract management. Integrate directly with your accounting software for real-time updates and financial reports.
This approach works fine for the first weeks, when running checks only takes five minutes. Over time, though, five minutes turn into an hour, then two, then three. Before you know it, testing locks up the tester's computer or test environment all afternoon. So you start kicking off automated test runs at 5 am or 5 pm and get the results the next day. Unfortunately, if something goes wrong early on, all the results will be corrupted. That slows to a crawl the feedback loop from development to test, creating wait states in the work.
In a traditional environment, testing gets completed at the end of a development cycle. But as more and more companies move toward a DevOps and continuous delivery model in which software is constantly in development and must always be deployment-ready, leaving testing until the end no longer works. That’s where continuous testing comes in — to ensure quality at every stage of development.

The next phase in the evolution of business software is being led by the emergance of Robotic Process Automation (RPA), which involves identifying and automating highly repetitive tasks and processes, with an aim to drive operational efficiency, reduce costs and limit human error.[4] Industries that have been in the forefront of RPA adoption include the Insurance industry, Banking and Financial Services, the Legal industry and the Healthcare industry.
Testing in these short Agile iterations often necessitates a “shift left” approach. This shift left in agile development process means testing starts much earlier in the application lifecycle. As a result, in such an approach, developers with strong technical expertise are increasingly being held accountable for testing, and thus, they often work alongside testers to create test automation frameworks.

The software automatically syncs business profiles to a single dashboards, where multiple users can view reports and corporate accounts. It is capable of generating profit and loss and trade sheets, invoices and billing, all which are accessible via mobile devices. Custom reports and feeds can likewise be created from the dashboard. Popular integrations include Quickbooks Online Payroll and Intuit GoPayment.
In this article, I'll discuss some of the best practices I discovered through on my own journey toward automation. These are practices you should consider when automating your testing cycles to make sure you build a suite of tests that work well and can be maintained throughout the life of your application. (This article is based on a presentation that can be viewed in full here.)

Robust GUI test automation begins with the reliable object identification provided by Ranorex Spy. This tool can be used alone or from within the Ranorex Studio environment to deliver industry-leading recognition of GUI objects and controls, and ensure that each user interface element is uniquely identified using the powerful RanoreXPath syntax. Information on identified objects can be shared with team members through snapshot files, or stored in the Ranorex object repository for use in automated tests. The object repository in Ranorex Studio manages identified UI objects, so that they are editable and re-usable across testing projects. Features of the repository include the ability to assign meaningful names to repository objects to make them more maintainable, set default values, or link objects to parameter values. Ranorex Studio tools support best practices in automated test case design, including separation of test data from procedures, use of local and global parameters to pass values, and easily reusable code modules that can be shared by the entire team.

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