Bugfender does not require any physical installation – it can be simply loaded onto any user’s device, even if it’s an obscure model you’ve never heard of. It logs 24-7, so you don’t just get crash reports – you get a forensic view under the hood of your application, even when things are running smoothly, and you get a breakdown of all the devices using your product, which is great for customer service.
Mozilla's Thunderbird (our e-mail pick; see that category below) lacks a calendar, so most business users rely on the equally free Sunbird for scheduling. It's a very straightforward application, with day, week, and month views, and even a publishing feature to enable sending your calendar to a Web site, should you wish to make it public. Get the Lightning plug-in to integrate Sunbird directly with Thunderbird. (free)

Intuit QuickBooks Online offers a range of features for all types of small businesses. This includes freelancers, consultants, online merchants, store and restaurant owners, service providers and more. Whether you're just starting out, expanding or have an established business, QuickBooks Online is packed with basic and advanced features to meet your accounting needs. [Go here for a full review of QuickBooks Online accounting software.]
Productivity is a rare property and skill that should never be underestimated. Often, it’s the secret ingredient that can take a small business from doing just okay to exceeding all expectations. When you know how to get things done successfully in a shorter period of time—you simply achieve more. These productivity apps are integral to small business success.
Kathy Yakal has been annoying computer magazine editors since 1983, when she got her first technology writing job because she tagged along with her ex-husband on a job interview. She started freelancing and specializing in financial applications when PCs became financial tools for consumers and small businesses (after a stint at a high-end accounti... See Full Bio

Jones recommends flexible automation frameworks and cautions against using a framework limited to only UI testing, for example. Some test teams build their frameworks from scratch to satisfy the desired result of the test automation code and activities. According to Jones, most test automation initiatives fail due to the poor design of the test automation framework architecture for that project.


Robust GUI test automation begins with the reliable object identification provided by Ranorex Spy. This tool can be used alone or from within the Ranorex Studio environment to deliver industry-leading recognition of GUI objects and controls, and ensure that each user interface element is uniquely identified using the powerful RanoreXPath syntax. Information on identified objects can be shared with team members through snapshot files, or stored in the Ranorex object repository for use in automated tests. The object repository in Ranorex Studio manages identified UI objects, so that they are editable and re-usable across testing projects. Features of the repository include the ability to assign meaningful names to repository objects to make them more maintainable, set default values, or link objects to parameter values. Ranorex Studio tools support best practices in automated test case design, including separation of test data from procedures, use of local and global parameters to pass values, and easily reusable code modules that can be shared by the entire team.

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