Bugfender does not require any physical installation – it can be simply loaded onto any user’s device, even if it’s an obscure model you’ve never heard of. It logs 24-7, so you don’t just get crash reports – you get a forensic view under the hood of your application, even when things are running smoothly, and you get a breakdown of all the devices using your product, which is great for customer service.

Though every new small business accounting solution launches online these days, there's still a case to be made for using desktop products. They're more feature-rich than even the top-of-the-line cloud-based applications. They're faster. They're also local, so you can still work if your internet connection goes offline. Over the years, they've all come to depend on the internet for some of their functionality (online banking, integrated and mobile apps, and so on), but you can still access their core accounting tools even if your web connection is down.
The method or process being used to implement automation is called a test automation framework. Several frameworks have been implemented over the years by commercial vendors and testing organizations. Automating tests with commercial off-the-shelf (COTS) or open source software can be complicated, however, because they almost always require customization. In many organizations, automation is only implemented when it has been determined that the manual testing program is not meeting expectations and it is not possible to bring in more human testers.
The origins of test automation start with the computing industry. The book, Automated Software Testing: introduction, management, and performance, notes that the history of automated software tests followed the evolution of software development. Software testing in the era of large database systems that supported scientific and government programs meant that a finite amount of test procedures could test a complete system at the end of the development cycle. With the rise of personal computing, the methods for testing software changed to keep up with increased demand for new software applications and new product features.
Jim Hazen is an Automation Consultant and “veteran of the software testing trenches” who helps companies with test automation and performance test implementations. He has presented at multiple professional conferences, including STARWest and STPCon, and published articles in ST&QA Magazine on test automation and communication techniques for testers. You can learn more about Jim on LinkedIn.
The takeaway is that testing is a process requiring human intervention. Bas Dijkstra, an experienced test automation consultant, describes how even the term “test automation” is flawed unless you understand what is and isn’t automated. The actual “learning, exploring, and experimenting” involved in manual, human-performed testing cannot be automated, according to Dijkstra. He writes:

Asana is a good project management tool for small teams and businesses that need to communicate frequently about ongoing projects. Look for individual dashboards to watch progress toward task and project goals as well as workflows, reminders, and notifications to keep everyone on task. You can track progress in Kanban boards, list views, or calendars, whatever works best for the individual.


Testing as a craft is a highly complex endeavour, an interactive cognitive process. Humans are able to evaluate hundreds of problem patterns, some of which can only be specified in purely subjective terms. Many others are complex, ambiguous, and volatile. Therefore, we can only automate very narrow spectra of testing, such as searching for technical bugs (i.e. crashes).
Of all the automated testing tools on our list, none of them is more simple or adaptable than this one. If you’re not from a programming background or you’ve never done automated software testing before, Ranorex lets you run your test without a script. It easily integrates with other testing tools such as TeamCity and nCover, and it comes with robust debugging capabilities.

OneUp is robust cloud-based accounting software that includes CRM and inventory tools. Your sales team can use the software to follow up with leads and create quotes and sales orders, which can then be converted to invoices with a single click. The software tracks inventory and can be set to automatically generate purchase orders when inventory is low. It also runs a variety of reports. oneup.com

You try to enter random data in this form which took around 20 minutes. Then you press submit. Wolla!! An error message is shown which looks like an unhandled exception. You become very happy. You proudly note down the steps and report the bug in your bug management system. Great effort, you feel really confident and energetic. You continue the testing until the day ends and find some more bugs. “Amazing first day”, you thought.
With Vyew, anyone can host an Internet session that lets scattered colleagues work together on a project in real time. This Web conferencing platform gives you a very simple whiteboard where you can upload documents for discussion, share your desktop, or create designs from scratch. You don't even have to register to use Vyew, but if you do, you get access to VoIP and other audio services. (free for up to 20 live participants; additional services extra)

The recently released World Quality Report 2017–2018 by Capgemini, Sogeti, and Micro Focus points out several interesting trends in software quality and testing. Two of three key trends are increasing test automation and widespread adoption of agile and DevOps methodologies. As the report shows, organizations need intelligent automation and smart analytics to speed up decision making and validation and to better address the challenges of testing smarter devices and products that are highly integrated and continuously changing. The report also suggests the need of smart test platforms that are self-aware and self-adaptive to support the complete application lifecycle.
WatiN is inspired from Watir and is a C#-developed web application testing tool. This open source tool supports web application testing for.Net programming languages. It is licensed under Apache 2.0. HTML and AJAX website testing are supported by it. It has integration with unit testing tools and helps in generating web page screenshots. On IE and Firefox, it has automated browser testing and is a local support for Page and Control model.
With KashFlow accounting software for small businesses, you can invoice your customers, reconcile bank transactions, accept invoice payments online and generate more than 50 reports. The software includes a mobile app for Android and iOS, and integrations are available. It can be used by businesses in many countries, including the U.S., but its payroll features are exclusive to U.K.-based businesses. kashflow.com
Every software development group tests its products, yet delivered software always has defects. Test engineers strive to catch them before the product is released but they always creep in and they often reappear, even with the best manual testing processes. Test Automation software is the best way to increase the effectiveness, efficiency and coverage of your software testing.
Automated software testing is becoming more and more important for many software projects in order to automatically verify key functionality, test for regressions and help teams run a large number of tests in a short period of time. Many teams (especially larger projects) still require a significant amount of manual functional testing in addition to automated testing, either because of the lack of sufficient resources or skills to automate all tests.
Mozilla's Thunderbird (our e-mail pick; see that category below) lacks a calendar, so most business users rely on the equally free Sunbird for scheduling. It's a very straightforward application, with day, week, and month views, and even a publishing feature to enable sending your calendar to a Web site, should you wish to make it public. Get the Lightning plug-in to integrate Sunbird directly with Thunderbird. (free)
Manage relationships with contacts, leads, customers, and vendors with Capsule. This online CRM pulls everything you know about a company or contact into one place, and gives easy access to everyone who needs it. Sales, marketing and customer success teams can easily see what their team has been doing, centralizing data and avoiding double-emailing or manual checks.
Successive development cycles will require execution of same test suite repeatedly. Using a test automation tool, it's possible to record this test suite and re-play it as required.Once the test suite is automated, no human intervention is required.This improved ROI of Test Automation.The goal of Automation is to reduce the number of test cases to be run manually and not to eliminate Manual Testing altogether.

HPE Unified Functional Testing was earlier known as HP QuickTest Professional. For the software applications practical and deterioration, testing is required. This testing automation is offered by this tool. For the registration of the test processes and operates the various objects and controls in testing the applications, Visual Basic Scripting Edition language is used by this tool. HPE Unified Testing helps to go for Mercury Quality Center and Mercury Business Process Testing. Even it has a Unique Smart Object Recognition, Automated documentation, Error handling mechanism, and creating of parameters for objects, checkpoints, and data-driven tables which make this tool a unique one from the other tools.
So what should small businesses look for in such an app? For starters, ease-of-use, integration and security should be taken into consideration. However, what counts most is the pricing. As most of these players are on a tight budget, we recommend that they subscribe to a cloud-based solution as they provide customized processes, integrations and pricing flexibility.
With capability and frugality firmly in mind, we rounded up 25 of our favorite software tools and Web services that we deem the best for powering small and medium-size businesses. Of course, not every business needs every type of program or service, but if your small business could use some help in any of the categories below, our list will give you a pretty good shot at picking a winner.
With EasyForm Expense Management, employees will no longer have to physically submit expense reports. Users can take a snapshot of their receipts and easily upload them alongside their expense claims. Thereafter, managers can quickly approve or reject expense claims based on acquired data and audits. The software also utilizes GPS technology for reconciling travel-related expenses by tracking distance traveled during a business trip. Its travel intelligence capability also provides useful insights on how to better optimize one’s cost and spend.

But if the company had one shared test environment where changes needed to be negotiated through change control, that might not actually save any time. We'd have a big, fat bottleneck in front of testing. As Tanya Kravtsov pointed out recently in her presentation at TestBash New York, automating the thing that is not the bottleneck creates the illusion of speed but does not actually improve speed.
Come to Infusionsoft for the CRM, stay for the marketing automation. Infusionsoft offers a low monthly fee for a single-user account, which includes CRM, marketing automation, and unlimited email sends. Need more user accounts to get more done? Infusionsoft charges a low monthly price per extra user. Growing teams can also add sales pipeline and ecommerce modules.
In the early days, perhaps the most noticeable, widespread change in business software was the word processor. Because of its rapid rise, the ubiquitous IBM typewriter suddenly vanished in the 1980s as millions of companies worldwide shifted to the use of Word Perfect business software, and later, Microsoft Word software. Another vastly popular computer program for business were mathematical spreadsheet programs such as Lotus 1-2-3, and later Microsoft Excel.
Selenium is perhaps the most popular automation framework that consists of many tools and plugins for Web application testing. Selenium is known for its powerful capability to support performance testing of Web applications. Selenium is a popular choice in the open-source test automation space, partly due to its large and active development and user community.
Timecamp is a one-solution-fits-all business management solution that comes with a time tracker with computer activities, productivity monitoring, attendance tracking, integrations and more. The software tracks time automatically so you don’t have to worry about spending hours on figuring out how to do it. TimeCamp offers you an intuitive interface to get your team on board effortlessly.

TestComplete by SmartBear is a powerful commercial testing tool for web, mobile, and desktop testing. TestComplete supports various scripting languages such as JavaScript, VBScript, Python, and C++Script. Like Katalon Studio, testers can perform keyword-driven and data-driven testing with TestComplete. The tool also offers an easy-to-use record and playback feature.

The system’s graphs, dashboards, and transaction overviews offer users a vivid idea of how their business is doing anytime, anywhere. It can generate histories of purchases and sales and bank statement imports, which is very useful in managing cash flow. The app can be accessed via smartphones, giving users a real time view of customer data and letting them record notes at any given time.
This article uses the term “tester” to refer to the person involved in testing software with automation tools. It is not meant to distinguish by job title or technical proficiency. Jim Hazen describes himself as a hybrid, or “technical tester,” because he can write test scripts and develop what he refers to as “testware.” The trend is to hire for multiple skillsets, but that does not mean the non-technical stakeholders involved in software development don’t benefit from automation testing.
TestComplete allows you to build and run functional UI tests. This is an automation testing tool that is well suited to test desktop, mobile, and web applications. The tool allows you to write test in most popular languages such as Python, JavaScript, and VBScript, etc.  It allows you to record and replay tests.  It offers GUI UI object recognition capabilities that detect and update UI objects automatically. It helps in reducing the efforts required to maintain test scripts. With TestComplete it is rather easy to scale tests across 1500+ real test environments to provide complete test coverage.
Zendesk offers modular service and support software that’s built for enabling customer communication. The most basic plans are priced per user so even the smallest businesses have a dedicated software for customer interactions. Track customer support tickets within an email-like interface where support teams can collaborate. You can also opt for specialized tools that centralize interactions from all over the web, making customer connections easier to manage.
Tipalti is cloud-based accounts payable software for midsize businesses that have international suppliers, though it works with small businesses as well. It features automations for each step of the process, streamlining supplier onboarding, tax compliance, invoice management, global payments, reconciliation and reporting. It provides its users with a white-label, self-service supplier portal, and it supports payouts in 120 currencies and 190 countries. tipalti.com
Selenium is possibly the most popular open-source test automation framework for Web applications. Being originated in the 2000s and evolved over a decade, Selenium has been an automation framework of choice for Web automation testers, especially for those who possess advanced programming and scripting skills. Selenium has become a core framework for other open-source test automation tools such as Katalon Studio, Watir, Protractor, and Robot Framework.
Sahi is a automate web applications testing tool which is written in Java and JavaScript programming languages. It is an open source and helps in performing multi-browser testing. It supports ExtJS, ZK, Dojo, YUI Framework. It also records and playbacks well on the browser testing. . The wait for statements in eliminated by the Sahi technology as it works effectively on pages which have a lot of workloads.

Robot is a keyword-driven framework available for use with Python, Java, or .NET. It is not just for web-based applications; it can also test products ranging from Android to MongoDB. With numerous APIs available, the Robot Framework can easily be extended and customized depending on your development environment. A keyword-based approach makes the Robot framework more tester-focused than developer-focused, as compared to some of the other products on this list. Robot Framework relies heavily upon the Selenium WebDriver library, but has some significant functionality in addition to this.


Interactive home pages. Some small businesspeople love working with numbers, but many just want to sign on to their accounting application, do what's needed, and move on. Interactive home pages, or dashboards on these websites play two primary roles. First, they flag tasks that need attention and provide a bird's-eye view of your finances, with graphs, charts, and tables that quickly summarize real-time income, expenses, and cash flow. Second, most of these sites' dashboards contain links to working screens, so you can pay a bill or send an invoice or transfer funds between accounts—whatever needs to be done that day.
The platform is not just handy, it is also powerful, giving users absolute control over financial management. It has a myriad of useful features such as P and L, cash flow statements and balance sheets creation, to name a few. The dashboard is pleasant to the eyes and is able to display financial overviews and graphs. Aside from these, the solution is also capable of streamlining other back-office functions.
“The most important thing to consider is the problem you are trying to solve. Many test automation initiatives fail because teams are trying to jump in head first and automate every test possible instead of the most valuable tests according to the goals of development. They find themselves in a maintenance nightmare. Pick the most valuable test you were already performing manually and automate those first.”
LiveAgent is a little more expensive for the most basic plan, but there are a lot of features packed in that you wouldn’t get from similarly priced options. Customer satisfaction and self-service tools, service level agreement rules and reporting, and even canned answers for common questions are all included at the lowest subscription cost. LiveAgent also has an optional VOIP tool as an extra add-on for companies who want to integrate their customer phone calls directly with their help desk.

The recently released World Quality Report 2017–2018 by Capgemini, Sogeti, and Micro Focus points out several interesting trends in software quality and testing. Two of three key trends are increasing test automation and widespread adoption of agile and DevOps methodologies. As the report shows, organizations need intelligent automation and smart analytics to speed up decision making and validation and to better address the challenges of testing smarter devices and products that are highly integrated and continuously changing. The report also suggests the need of smart test platforms that are self-aware and self-adaptive to support the complete application lifecycle.


Work[etc] is an ERP for small businesses that’s based around CRM and project management software. Connect sales, marketing, projects, operations, support, and financial teams in one software where different departments can collaborate easier. Work[etc] replaces the separate software for project management, CRM, email marketing, help desk, and contract management. Integrate directly with your accounting software for real-time updates and financial reports.
The origins of test automation start with the computing industry. The book, Automated Software Testing: introduction, management, and performance, notes that the history of automated software tests followed the evolution of software development. Software testing in the era of large database systems that supported scientific and government programs meant that a finite amount of test procedures could test a complete system at the end of the development cycle. With the rise of personal computing, the methods for testing software changed to keep up with increased demand for new software applications and new product features.
Zoho Books is a smart accounting solution designed to manage small businesses’ cash flow and finances. It is known for its ease-of-use, helping users make intelligent business decisions. Being a part of the Zoho product stable, the product does not only offer hassle-free accounting but excellent support, uptime and security as well. It is capable of sending customers professional invoices and even accepting payments online. If you want to explore its features signing up for a free Zoho Books free trial here is fast.
Crispin and Gregory define Test-Driven Development (TDD) as the process of writing and automating small unit tests before writing the piece of code that will make the test pass. TDD is used for continuous integration testing to ensure small units of code work together first. A unit test verifies the behavior of a small part of the code in the overall system. These tests are the primary candidate for the majority of automated tests. Even teams that are not practicing Agile development use TDD to prevent defects and design software (Agile Testing, 2008).
Selenium is used for the web application testing. Various browsers and platforms like Windows, Mac, and Linux can be tested using Selenium. To write tests in a number of programming languages like Java, PHP, C#, Python, Groovy, Ruby, and Perl, selenium is a great aid.  To write tests, even record and playback features without learning Selenium IDE are offered by this. For the other software testing tool, Selenium is undoubtedly a base for them. There is a number of companies at present using Selenium to offer their automation testing services.
Mozilla's Thunderbird (our e-mail pick; see that category below) lacks a calendar, so most business users rely on the equally free Sunbird for scheduling. It's a very straightforward application, with day, week, and month views, and even a publishing feature to enable sending your calendar to a Web site, should you wish to make it public. Get the Lightning plug-in to integrate Sunbird directly with Thunderbird. (free)
TestPlant eggPlant is a niche tool that is designed to model the user’s POV and activity rather than simply scripting their actions. Testers can interact with the testing product as the end users would, making it easier for testers who may not have a development or programming background. TestPlant eggPlant can be used to create test cases and scenarios without any programming and can be integrated into lab management and CI solutions.
Robot is a keyword-driven framework available for use with Python, Java, or .NET. It is not just for web-based applications; it can also test products ranging from Android to MongoDB. With numerous APIs available, the Robot Framework can easily be extended and customized depending on your development environment. A keyword-based approach makes the Robot framework more tester-focused than developer-focused, as compared to some of the other products on this list. Robot Framework relies heavily upon the Selenium WebDriver library, but has some significant functionality in addition to this.
Automated testing expanded with Agile principles because testing in a repeatable manner that is secure, reliable, and keeps pace with the rapid deployment of software is required for this environment. In their book Agile Testing: A Practical Guide for Testers and Agile Teams, authors Lisa Crispin and Janet Gregory claim Agile development depends on test automation to succeed. They emphasize the team effort required for test automation and recommend automating tests early in the development process. Also, the development of automation code is as important as the development of the actual production code for software. The “test-first" approach to development is known as Test-Driven Development.
The platform is not just handy, it is also powerful, giving users absolute control over financial management. It has a myriad of useful features such as P and L, cash flow statements and balance sheets creation, to name a few. The dashboard is pleasant to the eyes and is able to display financial overviews and graphs. Aside from these, the solution is also capable of streamlining other back-office functions.
A cloud-based solution provided over Appium’s open-source system, Kobiton allows you to use real phones using its awesome feature. You can perform both mobile app testing and mobile web test runs, and flit between manual and automated options – so you can always go back to the old-fashioned hands-on method if you feel the urge. You can also build your own customised test cloud using Kobiton’s Device Lab Management feature.
Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
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