Although this a complete list of the best software for small businesses in each of these categories, there might be other options that work better for your company. Click on the category headers below for a full list of available products. For personalized recommendations based on your business needs call one of our Technology Advisors at 877-822-9526 for a free, 5-minute consultation. 

Ranorex is a commercial automation tool designed for desktop and mobile testing. It also works well for web-based software testing. Ranorex has the advantages of a comparatively low pricing scale and Selenium integration. When it comes to tools, it has reusable test scripts, recording and playback, and GUI recognition. It’s a sufficient all-around tool, especially for developers who are needing to test on both web and mobile apps. It boasts that it is an “all in one” solution, and there is a free trial available for teams that want to test it.
Take a step up from Google Sheets or Excel by moving your data over to a real database. In the past, databases have been the reserve of the IT team, but with tools like Airtable and Fieldbook, non-technical teams can easily get the power of relational databases to create their own tools and systems (like we did for our content asset tracking, as explained here).

Although this a complete list of the best software for small businesses in each of these categories, there might be other options that work better for your company. Click on the category headers below for a full list of available products. For personalized recommendations based on your business needs call one of our Technology Advisors at 877-822-9526 for a free, 5-minute consultation.


Many of the systems we’ve reviewed are just cut for freelancers, with configurable billing & invoicing, automated tax calculations, integration with all major banks, and of course – reports and metrics that comply with your needs. A large portion of them are also extremely affordable, but so that you stay on the safe side, we recommend you to look exclusively at online and cloud-hosted technology. Pick natively integrated systems instead of hiring a developer to build software connections from scratch, and pay attention to scalability so that your prospective system can handle sudden workload spikes.
Chandra Kandukuri is a Technical Test Lead at Microsoft with more than 16 years of software development experience in multiple environments, developing automation frameworks and tools. He advocates the use of TDD and dedicating the time and resources to do it well. Although it is relatively uncommon to see teams utilize TDD in his experience, Kandukuri recommends the method with automated software testing because of the positive teamwork habits it can promote.

Zendesk offers modular service and support software that’s built for enabling customer communication. The most basic plans are priced per user so even the smallest businesses have a dedicated software for customer interactions. Track customer support tickets within an email-like interface where support teams can collaborate. You can also opt for specialized tools that centralize interactions from all over the web, making customer connections easier to manage.
TestComplete by SmartBear is a powerful commercial testing tool for web, mobile, and desktop testing. TestComplete supports various scripting languages such as JavaScript, VBScript, Python, and C++Script. Like Katalon Studio, testers can perform keyword-driven and data-driven testing with TestComplete. The tool also offers an easy-to-use record and playback feature.
A data-driven performance testing tool, IBM is a commercial solution that operates in Java, .Net, AJAX, and more. The IBM Rational Functional Tester provides unique functionality in the form of its “Storyboard” feature, whereby user actions can be captured and then visualized through application screenshots. IBM RFT will give an organization information about how users are using their product, in addition to how users are potentially breaking their product. RFT is integrated with lifecycle management systems, including the Rational Quality Manager and the Rational Team Concert. Consequently, it’s best used in a robust IBM environment.
There’s nothing like having to handle several projects at the same time to test your organizational skills as a small business owner. While challenges are always good, your managing many tasks at once will only leave you drained and feeling swamped. Instead, rely on the following project management tools to ensure you can keep your project on target, and please your clients at the same time.

Some software testing tasks, such as extensive low-level interface regression testing, can be laborious and time-consuming to do manually. In addition, a manual approach might not always be effective in finding certain classes of defects. Test automation offers a possibility to perform these types of testing effectively. Once automated tests have been developed, they can be run quickly and repeatedly. Many times, this can be a cost-effective method for regression testing of software products that have a long maintenance life. Even minor patches over the lifetime of the application can cause existing features to break which were working at an earlier point in time.
OneUp is robust cloud-based accounting software that includes CRM and inventory tools. Your sales team can use the software to follow up with leads and create quotes and sales orders, which can then be converted to invoices with a single click. The software tracks inventory and can be set to automatically generate purchase orders when inventory is low. It also runs a variety of reports. oneup.com
There's plenty of failure in that combination. First of all, the feedback loop from development to test is delayed. It is likely that the code doesn't have the hooks and affordances you need to test it. Element IDs might not be predictable, or might be tied to the database, for example. With one recent customer, we couldn't delete orders, and the system added a new order as a row at the bottom. Once we had 20 test runs, the new orders appeared on page two! That created a layer of back and forth where the code didn't do what it needed to do on the first pass. John Seddon, the British occupational psychologist, calls this "failure demand," which creates extra work (demand) on a system that only exists because the system failed the first time around.

We then created an extensive list of accounting software. It included software from our research as well as applications we were already familiar with and vendors who have previously pitched their software to us. We narrowed down this list based on different use-case scenarios and a wide range of criteria, which we've listed in detail below. As part of our research, we studied user reviews, watched tutorial videos and checked out customer resources offered by each vendor, such as knowledgebases, blogs and guides.

Automation testing is much faster than its human equivalent, and yields crucial analytics. It lets us run tests 24-7, even several at once. Perhaps most crucially, it enables us, as developers, to focus on the creative stuff, freeing us up for what’s most important. Unfortunately there are a baffling number of automated mobile app testing tools to choose from, and each one comes with its own bullish marketing literature, telling you that this product is more reliable than any other. Given the baffling amount of jargon and technical-speak involved, it’s hard to separate the real from the spiel.
We are grateful that in today’s tech landscape, there are many excellent applications—either as open source or freeware—available for free. Our team believe that test automation is an essential part of creating great software; so we initially developed Katalon Studio as a tool for ourselves. Until now, it has been widely adopted by the global testing community.
Test automation interface are platforms that provide a single workspace for incorporating multiple testing tools and frameworks for System/Integration testing of application under test. The goal of Test Automation Interface is to simplify the process of mapping tests to business criteria without coding coming in the way of the process. Test automation interface are expected to improve the efficiency and flexibility of maintaining test scripts.[18]
Software tests have to be repeated often during development cycles to ensure quality. Every time source code is modified software tests should be repeated. For each release of the software it may be tested on all supported operating systems and hardware configurations. Manually repeating these tests is costly and time consuming. Once created, automated tests can be run over and over again at no additional cost and they are much faster than manual tests. Automated software testing can reduce the time to run repetitive tests from days to hours. A time savings that translates directly into cost savings.
Selenium is possibly the most popular open-source test automation framework for Web applications. Being originated in the 2000s and evolved over a decade, Selenium has been an automation framework of choice for Web automation testers, especially for those who possess advanced programming and scripting skills. Selenium has become a core framework for other open-source test automation tools such as Katalon Studio, Watir, Protractor, and Robot Framework.
×