Customer relationship management isn't just for the Fortune 500. Even one-person shops can benefit from a more ordered approach to managing the sales process, tracking leads, and ensuring that follow-ups are done in a timely fashion. Salesforce.com requires some training and patience due to its vastness, but its exhaustive feature set and affordable pricing options make it a business must-have. ($8.25 to $250 per user per month)
In our automated testing starter kit, we provide a variety of resources and tools for you to use to get the ball rolling. You will learn how to efficiently roadmap your efforts, build scalable and easily-maintainable automation frameworks, and how to compare and choose the right tool based on your needs. Don’t worry, we’ve also included tips regarding what testing types should remain manual. Not all tests can or should be automated, and to reiterate our previous statement, it’s essential for your success that some testing types, like exploratory testing, are performed manually.
Sage Intacct is a cloud-based financial management platform that houses cloud computing and accounting in a single tool. The product’s apps are used by a wide array of businesses as they are preferred for AICPA business solutions. Designed to improve business performance and financial productivity, Sage Intacct is being offered by many accounting firms and resellers to their clientele.
 Use Smartsheet to track the schedule and results of planned, current, and completed tests. Share the schedule with your team and collaborate on the details in real time, in one central location. Whether you’re running manual or automated tests, Smartsheet’s broad range of views – Calendar, Gantt, Card, and traditional Grid – allow you to manage progress the way you want. Organize test results with hierarchy and use comments to keep work in context.
Trello is often cited as a great project management tool for small businesses and teams because it’s so easy to use. The tool was sold to Atlassian in early 2017, but it has retained its core functions and even added a couple of cool add-ons since then. Trello is a fully Kanban-style project management tool that allows teams and individuals to add lots of pertinent information to tasks on their board and get notified when team members make changes.

To do more with less, developers reused test scripts during development and integration stages to work more efficiently. The demand for new software built, and the constant change to software under development opened the door for automation testing practices to serve as a reliable control mechanism for testing the code (Automated Software Testing, 1999).
Selenium Testing Tools Cookbook is an incremental guide that will help you learn and use advanced features of Selenium WebDriver API in various situations for building reliable test automation. You will learn how to effectively use features of Selenium using simple and detailed examples. This book will also teach you best practices, design patterns, and how to extend Selenium.
With Ranorex Studio, every member of the team can build automated tests for desktop, web or mobile software with graphical user interfaces, regardless of programming ability. The Ranorex Recorder provides reliable capture-and-replay functionality for codeless creation of tests. Easily edit recorded actions, add text and image validations, set parameter values, and build data-driven tests without writing a single line of code. For users who prefer to build tests entirely in code, Ranorex Studio supports industry-standard programming languages C# and VB.NET with a comprehensive IDE that includes features such as intelligent code completion, debugging functionalities, refactoring mechanisms and more. For web application testing, Selenium WebDriver is built into the Ranorex core API, making it possible to create Selenium tests entirely within Ranorex Studio, without writing Selenium-specific code. Read more about our Selenium WebDriver integration.
Cloud-based accounting and invoicing management platform Sage Business Cloud Accounting is designed to cater to small businesses. Its core functionalities include accounting, compliance and expense management. What sets Sage Business Cloud Accounting apart from its sister app Sage 50c is that the former is an add-on service that allows for the integration of the latter to the cloud, resulting in cloud storage and accessibility for all your accounting data. This combination makes Sage Business Cloud Accounting better than ever.

Accounting has always been an integral part of any business organization as it provides businesses with a view of their profitability or in some cases, losses. The process is likewise necessary for sound financial management, enabling businesses to keep expenditure and income records, which can be utilized in coming up with sound financial decisions.


Every software project takes time before its requirements and design stabilize. A classic comparison is between the UI that can change at any time in an application's lifecycle and back-end services that may live untouched for generations. Agile projects behave differently from waterfall in this respect. If you're developing a SaaS product, you must use automation to support frequent deliveries, but you'll have to carefully consider the effort you invest in developing tests because your requirements may also change frequently. This a fine balance you'll have to learn to work with. For an on-premise solution, it may be easier to identify the stage in which automation tests can be safely developed and maintained. For all these cases, you have to carefully consider when it's cost-effective to develop automated tests. If you start from day one, you'll expend a lot of resources shooting at a moving target.
Integration requirements. While many business management systems are designed to handle the entirety of a business’s operations, you may need or want to supplement your business management software with a stand-alone application. For example, a construction firm might need estimating and takeoff software that integrates with their business management suite.

If you rely on G Suite as an alternative to Microsoft Office, Drive is the smart choice beacuse it seamlessly integrates with these other products. Everything both uploaded from an external source and created with G Suite is indexed and searchable from the same toolbar, making it easy to always find what you need. For free users, Google Drive offers 10GB of space.
An image-based automated functional testing tool that enables testers to interact with AUT the same way end users do. TestPlant eggPlant is completely different from traditional testing tools in its approach: modeling user’s point of view rather instead of the test scripts view often seen by testers. This allows testers with less programming skills to learn and apply test automation intuitively. The tool supports various platforms like Web, mobile, and POS systems. It offers lab management and CI integration as well.
The recently released World Quality Report 2017–2018 by Capgemini, Sogeti, and Micro Focus points out several interesting trends in software quality and testing. Two of three key trends are increasing test automation and widespread adoption of agile and DevOps methodologies. As the report shows, organizations need intelligent automation and smart analytics to speed up decision making and validation and to better address the challenges of testing smarter devices and products that are highly integrated and continuously changing. The report also suggests the need of smart test platforms that are self-aware and self-adaptive to support the complete application lifecycle.
Sage 50cloud is an online accounting solution designed to help small and medium-sized businesses manage their financials and stay compliant with taxes and reporting requirements. It comes with all essential features expected of a best-in-class accounting platform such as taxes, inventory, budgeting, cash flow, and invoicing. In addition, you get a wide range of add-ons including credit card processing, HR/payroll, POS, e-commerce, data management and more.  With its mobile capability, you can make payments on-the-go and bill customers, and provide your accountants real-time access to accounting books. You can easily sign up for a Sage 50cloud free trial here and get to know the features firsthand at no cost and without commitment.

Marc is a copywriter who, fittingly enough, runs Marc Schenker Copywriter. An expert in business and marketing, he helps businesses of all sizes get the most bang for their ad bucks. Just click on the links below to talk to me about anything from landing pages, blogging, social media, websites, video scripts, infographics and email marketing to white papers, case studies, paid search and SEO!
Intuit QuickBooks Online offers a range of features for all types of small businesses. This includes freelancers, consultants, online merchants, store and restaurant owners, service providers and more. Whether you're just starting out, expanding or have an established business, QuickBooks Online is packed with basic and advanced features to meet your accounting needs. [Go here for a full review of QuickBooks Online accounting software.]
The platform offers unlimited payroll runs for W-2 workers and 1099 contract workers. You can pay workers using check or via direct deposit, for which you must pass a risk assessment. OnPay handles all your payroll tax needs. It can compute state and federal payroll taxes, manage filing of tax forms, withholding and tax payments. What makes it even better is that the vendor guarantees accuracy by taking responsibility for any tax filing errors committed by the product.
With Acceptance Test-Driven Development (ATDD), business customers, testers, and developers can collaborate to produce testable requirements that help them build higher quality software more rapidly. However, ATDD is still widely misunderstood by many practitioners. ATDD by Example is the first practical, entry-level, hands-on guide to implementing and successfully applying it.

It’s always a good idea to verify integration capabilities with vendors prior to purchasing a new software. However, as your business management software will be the central system used to house all your company data, and you likely won’t replace this system nearly as often as you would other tools, it is imperative that you carefully evaluate your integration requirements during the software selection process and review these requirements with vendors.


Sage Business Cloud Accounting has two plans for small business owners. The Accounting Start plan is for a single user primarily interested in invoicing, expense management and reporting. In addition to these features, the other plan, The Accounting plan, has support for multiple users, can create quotes and estimates, allows you to record and track the bills you owe, and has simple inventory-management capabilities. Integrations that link the software to other business programs like POS systems and payroll are available. sage.com


As an established solution, UFT enables enterprise mobility teams to buy into the MicroFocus ecosystem, or the HPE ecosystem, for improved support and timely releases. Although an expensive solution, there are a lot of content and guides available to help testers get up to speed testing and writing mobile test scripts with this more mature, established framework. To use UFT with Mobile Labs’ deviceConnect™, Mobile Labs recommends the use of Mobile Labs Trust™ to connect to mobile.
Ranorex Studio tools have the features that QA teams need to maintain consistent testing performance and deliver timely feedback about the quality of your application. Whether your team is testing software designed for desktop, web, or mobile devices, you can improve your software testing processes by downloading a free, 30-day trial of Ranorex Studio. Or, contact a member of our sales team for more information.
Top software development teams around the world rely on Smartsheet to get their products to market in record time. Software development often requires collaboration across teams and functions, and Smartsheet provides a flexible solution to accommodate the different ways people work. With multiple views - traditional Grid, Gantt, Calendar, and Card - each team can work the way they want, yet remain connected on the ultimate goal. Improve visibility into work as it’s getting done across teams with Smartsheet Sights dashboards, and improve collaboration with automated workflows. Streamline new software development efforts, accelerate time to market for product launch plans, and create and manage product roadmaps, all in one intuitive platform.

Jim Hazen is an Automation Consultant and “veteran of the software testing trenches” who helps companies with test automation and performance test implementations. He has presented at multiple professional conferences, including STARWest and STPCon, and published articles in ST&QA Magazine on test automation and communication techniques for testers. You can learn more about Jim on LinkedIn.
Manual software testing is performed by a human sitting in front of a computer carefully going through application screens, trying various usage and input combinations, comparing the results to the expected behavior and recording their observations. Manual tests are repeated often during development cycles for source code changes and other situations like multiple operating environments and hardware configurations. An automated testing tool is able to playback pre-recorded and predefined actions, compare the results to the expected behavior and report the success or failure of these manual tests to a test engineer. Once automated tests are created they can easily be repeated and they can be extended to perform tasks impossible with manual testing. Because of this, savvy managers have found that automated software testing is an essential component of successful development projects.
GetResponse is best known as an email marketing platform, but they’ve expanded their offerings significantly in the past couple of years with CRM, webinars, and marketing automation tools. The GetResponse marketing automation is built around drag-and-drop workflows that you can set up to mimic customer journeys through your website and toward conversion.
Testing is a very important phase in the development process. It ensures that all the bugs are ironed out and that the product, software or hardware, is functioning as expected or as close to the target performance as possible. Even so, some tasks are too laborious to be done manually even though they are easy enough to do. This is where automated testing comes in.

Mac users often grapple with the issue of software that is stripped down or is less intuitive than its Windows counterpart. Xero's cloud-based accounting software, which is available for both PC and Mac, is a full-featured solution that doesn't compromise on features or ease of use just because you're using a Mac. It can help you save time and simplify accounting by automating tasks and integrating with more than 600 apps. Xero also comes with 24/7 email and live chat support and outbound phone assistance at no extra cost. [Go here for a full review of Xero accounting software.]


Every software development group tests its products, yet delivered software always has defects. Test engineers strive to catch them before the product is released but they always creep in and they often reappear, even with the best manual testing processes. Test Automation software is the best way to increase the effectiveness, efficiency and coverage of your software testing.
Automatically testing your web application is a good way to ensure that new versions of your application don't introduce bugs and regressions. Automation of your web application testing also allows your development team to make changes and refactor code with more confident, as they can quickly verify the functionality of the application after every change.
In this case, you could check the screens to see if they still created a user with the right setup, but once that's done, there's no need to recheck that create use works over and over. Instead, consider creating actual command-line parameters to speed up testing. In the example at the client, a simple command-line tool could have flipped the ratio from one hour a day of testing and seven hours of setup to seven hours of testing and one hour of setup.
With automated testing, that time is cut drastically. The work for automated testers is instead spent coding the tests and making improvements to these tests repeatedly as adjustments are needed. Once the test is complete, however, automated testing allows for the recycled use of tests so that they do not have to go through this whole process again. In essence, the time spent on the mundane tasks and repetition a manual tester would go through is instead spent focusing on larger, more important issues involving the software you’re developing.
Unique on this list, the Galen Framework is designed for those who want to automate their user experience testing. Galen is a niche, specific tool that can be used to verify that your product is going to appear as it should on most platforms. Once testing has been completed, Galen can create detailed reports, including screenshots, and can help developers and designers analyze the appearance of their application over a multitude of environments. Galen can perform additional automated tasks using JavaScript, Java, or the Galen Syntax.
Xero is our top pick for the best accounting software for Macs. We like that Xero is affordable, easy to use, offers a ton of features and integrates with hundreds of third-party business solutions, many of which you likely already use. Xero also offers 24-hour email and live chat support, so there's always someone ready to help you. Read our full review here. Xero.com
With the growing number of web-based applications this is changing, however, as verifying and testing web-based interfaces is easier and there are various tools that help with this, including free open source projects. Please see below for a list of popular and useful tools, projects, books and resources to get started with automated software testing.
Take a step up from Google Sheets or Excel by moving your data over to a real database. In the past, databases have been the reserve of the IT team, but with tools like Airtable and Fieldbook, non-technical teams can easily get the power of relational databases to create their own tools and systems (like we did for our content asset tracking, as explained here).
Frankly, I’d think twice before entrusting financial data to a free-to-use service, probably even the freemium ones you mentioned. To make my point clear, I have nothing against cloud-based technology, in fact I could not imagine doing business without my smartphone, but when it comes to financials I still vote for local hosting. No bad experience with these solutions though, the choice’s up on you!
Fundraising software is a variety of tools developed to make fundraising efficient, effective and easier for your organization and donors. This is utilized by organizations to streamline fundraising efforts and ease logistical challenges to focus on establishing stronger donor relationships and driving more donations. It comes in various types depending on the campaigns you are…
Mozilla's Thunderbird (our e-mail pick; see that category below) lacks a calendar, so most business users rely on the equally free Sunbird for scheduling. It's a very straightforward application, with day, week, and month views, and even a publishing feature to enable sending your calendar to a Web site, should you wish to make it public. Get the Lightning plug-in to integrate Sunbird directly with Thunderbird. (free)
Accounting Manage core financial data for general ledger, accounts payable, accounts receivable and bank reconciliation. Likely includes billing and invoicing and financial reports such as profit and loss, cash flow statement and balance sheet. Connect with modules for purchase orders, inventory etc. May also include additional, industry-specific features, such as fund accounting (for nonprofits).
Environment issues aside, automated checks that need to be run by hand create a drain on the team. Most teams we work with tend to want to just get started by running automated checks by hand. I suggest a different approach: Start with one check that runs end-to-end, through the continuous integration server, running on every build. Add additional scripts to that slowly, carefully, and with intention. Instead of trying to automate 100%, recognize that tooling creates drag and maintenance cost. Strive instead to automate the most powerful examples.
HP's QTP, which is launched as Unified Functional Testing, provides automated functional testing and automated regression testing. It supports scripting interfaces and offers a GUI for easy use. It can be used for enterprise quality assurance. It uses VB scripts to specify test procedures and manipulate application's objects which are being tested.
With automated testing, that time is cut drastically. The work for automated testers is instead spent coding the tests and making improvements to these tests repeatedly as adjustments are needed. Once the test is complete, however, automated testing allows for the recycled use of tests so that they do not have to go through this whole process again. In essence, the time spent on the mundane tasks and repetition a manual tester would go through is instead spent focusing on larger, more important issues involving the software you’re developing.
Authors Dorothy Graham and Mark Fewster wrote the field's seminal text, Software Test Automation, which has guided many organizations toward success. Now, in Experiences of Test Automation, they reveal test automation at work in a wide spectrum of organizations and projects, from complex government systems to medical devices, SAP business process development to Android mobile apps and cloud migrations.
Unless you're a brick-and mortar retail operation that collects money due immediately, you probably need to create invoices for customers. There are still businesses that complete this task using a word processor, but they then must have a separate method for tracking invoices sent. There are more integrated, effective ways to do that if the only accounting chore you want to do on your computer is to send invoices to customers. Zoho Invoice is one such cloud-based application, as are Hiveage and Invoicera. All three provide tools for creating and sending invoices, but they also help you receive and track payments. Bill Payment Services

You’ll still get a few other features besides, such as expense tracking and an “It’s Deductible” feature that can help you out all year long, making tax time that much easier. And the “SmartLook” feature enables you to talk to a tax expert in real time if you run into a problem. When you grant the expert access, he’s able to see exactly what you see on your monitor so he can provide guidance.
Jones defines BDD as the process where teams use domain-specific language to express the expected behavior of an application through scenarios. She points out that this is not magic - there is automation code involved in the process - but that BDD is ideal for developers and testers sharing automation work. Specialized tools like Cucumber, the most popular open source tool for automation code integration, executes this work and is the tool of choice for Jones.
Lori Fairbanks has years of experience writing and editing for both print and online publications. After graduating from Brigham Young University with a Bachelor of Arts in English, she worked as an editor for Creating Keepsakes magazine and then as a freelance writer and editor for a variety of companies, including marketing firms and a medical university. She now writes for Business.com and Business News Daily.
Automation testing is a best way to fulfill most of the testing goals with effective resources and time. But be careful before purchasing the automation tool that fulfills the requirement of the application because no any tool can fulfill 100% requirement. You should be having skilled staff before taking decision to automate the application. So get the tool that matches to your requirement and for rest part do the manual testing.
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