The next phase in the evolution of business software is being led by the emergance of Robotic Process Automation (RPA), which involves identifying and automating highly repetitive tasks and processes, with an aim to drive operational efficiency, reduce costs and limit human error.[4] Industries that have been in the forefront of RPA adoption include the Insurance industry, Banking and Financial Services, the Legal industry and the Healthcare industry.

ADP Workforce Now’s key features include talent, benefits and payroll management and time and attendance keeping. It has a benefits plan creation wizard, which can be set up depending on a company’s on-boarding procedures. Benefits management functionalities are compliant with IRS reporting rules while its dashboard can be used to view all reporting statuses. Support for devices running on Android and iOS means that the solution can be accessed anytime anywhere.
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Quicken lets you manage both your personal and business finances in one place, making it a convenient solution for really small businesses and home-based entrepreneurs who don't need accounting software designed for larger or more established businesses. The downside, however, is that the software isn't cloud-based and is only available for Windows, though it has iOS and Android apps that allow you to view your data. quicken.com
Bench is an online platform that provides bookkeeping software and services to small businesses. The company estimates that its AI-enabled platform can automate 75 percent of a bookkeeper's typical tasks. It syncs with your business bank and credit card accounts, provides monthly financial statements with visual reports, and offers support to your CPA at tax season. When you have questions about your finances, you can contact your dedicated bookkeeper and receive a response within one business day. bench.co

Although all accounting software products have invoicing tools, FreshBooks' are incredibly easy to use. The WYSIWYG format is intuitive, and with just a few clicks you can add billable time and expenses, customize the look of the invoice and set up recurring invoices, automatic payment reminders and late fees. This accounting software connects to your bank, generates several reports, tracks time and helps you manage projects. [Go here for a full review of FreshBooks.]

This article uses the term “tester” to refer to the person involved in testing software with automation tools. It is not meant to distinguish by job title or technical proficiency. Jim Hazen describes himself as a hybrid, or “technical tester,” because he can write test scripts and develop what he refers to as “testware.” The trend is to hire for multiple skillsets, but that does not mean the non-technical stakeholders involved in software development don’t benefit from automation testing. 

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