Manual software testing is performed by a human sitting in front of a computer carefully going through application screens, trying various usage and input combinations, comparing the results to the expected behavior and recording their observations. Manual tests are repeated often during development cycles for source code changes and other situations like multiple operating environments and hardware configurations. An automated testing tool is able to playback pre-recorded and predefined actions, compare the results to the expected behavior and report the success or failure of these manual tests to a test engineer. Once automated tests are created they can easily be repeated and they can be extended to perform tasks impossible with manual testing. Because of this, savvy managers have found that automated software testing is an essential component of successful development projects.
This article features the most useful, best small business software tools that are integral to your success and easy to learn and install. We provide a curated selection of the best online small business software, from accounting, to project and email management, document storage, security software and more. This way you can get your small business running smoothly. 

The origins of test automation start with the computing industry. The book, Automated Software Testing: introduction, management, and performance, notes that the history of automated software tests followed the evolution of software development. Software testing in the era of large database systems that supported scientific and government programs meant that a finite amount of test procedures could test a complete system at the end of the development cycle. With the rise of personal computing, the methods for testing software changed to keep up with increased demand for new software applications and new product features.

By and large, business software is likely to be developed to meet the needs of a specific business, and therefore is not easily transferable to a different business environment, unless its nature and operation is identical. Due to the unique requirements of each business, off-the-shelf software is unlikely to completely address a company's needs. However, where an on-the-shelf solution is necessary, due to time or monetary considerations, some level of customization is likely to be required. Exceptions do exist, depending on the business in question, and thorough research is always required before committing to bespoke or off-the-shelf solutions.
Choosing the framework for your project comes down to deciding what guidelines will produce the desired results of the automated tests. Often, developers end up designing a custom framework. This requires experienced testers and dedication to planning for the changes that may arise while implementing the automated testing. In some cases, an existing automation tool already has the functionality necessary to achieve the desired result of automated tests.  
Although all accounting software products have invoicing tools, FreshBooks' are incredibly easy to use. The WYSIWYG format is intuitive, and with just a few clicks you can add billable time and expenses, customize the look of the invoice and set up recurring invoices, automatic payment reminders and late fees. This accounting software connects to your bank, generates several reports, tracks time and helps you manage projects. [Go here for a full review of FreshBooks.]
Manage relationships with contacts, leads, customers, and vendors with Capsule. This online CRM pulls everything you know about a company or contact into one place, and gives easy access to everyone who needs it. Sales, marketing and customer success teams can easily see what their team has been doing, centralizing data and avoiding double-emailing or manual checks.
Automated testing expanded with Agile principles because testing in a repeatable manner that is secure, reliable, and keeps pace with the rapid deployment of software is required for this environment. In their book Agile Testing: A Practical Guide for Testers and Agile Teams, authors Lisa Crispin and Janet Gregory claim Agile development depends on test automation to succeed. They emphasize the team effort required for test automation and recommend automating tests early in the development process. Also, the development of automation code is as important as the development of the actual production code for software. The “test-first" approach to development is known as Test-Driven Development.

The flowchart-based accounting of QuickBooks is as close to a standard in financial management as the small-business world has, and it's arguably the easiest way for nonprofessionals to transfer their books from the filing cabinet to the computer, where they belong. Most actions, from cutting a check to billing a client, are just a click or two away from the start screen. ($200)
Ok, you may be wondering why small businesses would need an enterprise resource planning tool (ERP)–especially because these tools have enterprise right in the name, so they should be too bulky for any small business, right? Fortunately, the technology that connects huge multinational corporations has become advanced enough that it can provide the same interconnected resources to businesses on a budget. These are the best ERP solutions for small businesses.
Document Management Software Project Management Software E-Commerce Software Word Processing Software Presentation Software Spreadsheet Software Inventory Software Legal Software Small Business Software Marketing Tools CRM Software Collaboration Software Tax Software SEO Tools Auction Software Help Desk Software Voice Recognition Software Resume Software Small Business Tools Auction Sites
Formerly Outright, Go Daddy Online Bookkeeping imports data from your bank, credit cards and sales accounts, such as Amazon and Etsy. It categorizes your sales and expenses, then uses this data to prepare your Schedule C taxes. You can also use this software to create, send and track invoices, accept invoice payments online and send late payment reminders. outright.com
Unique on this list, the Galen Framework is designed for those who want to automate their user experience testing. Galen is a niche, specific tool that can be used to verify that your product is going to appear as it should on most platforms. Once testing has been completed, Galen can create detailed reports, including screenshots, and can help developers and designers analyze the appearance of their application over a multitude of environments. Galen can perform additional automated tasks using JavaScript, Java, or the Galen Syntax.
The flowchart-based accounting of QuickBooks is as close to a standard in financial management as the small-business world has, and it's arguably the easiest way for nonprofessionals to transfer their books from the filing cabinet to the computer, where they belong. Most actions, from cutting a check to billing a client, are just a click or two away from the start screen. ($200)
Test automation tools can be expensive, and are usually employed in combination with manual testing. Test automation can be made cost-effective in the long term, especially when used repeatedly in regression testing. A good candidate for test automation is a test case for common flow of an application, as it is required to be executed (regression testing) every time an enhancement is made in the application. Test automation reduces the effort associated with manual testing. Manual effort is needed to develop and maintain automated checks, as well as reviewing test results.
Accounting Manage core financial data for general ledger, accounts payable, accounts receivable and bank reconciliation. Likely includes billing and invoicing and financial reports such as profit and loss, cash flow statement and balance sheet. Connect with modules for purchase orders, inventory etc. May also include additional, industry-specific features, such as fund accounting (for nonprofits).

TestingWhiz has the code-less scripting by Cygnet Infotech, a CMMI Level 3 IT solutions provider which is used for testing automation. This tool even gives a total package of a number of testing solutions which are automated. They are testing of web, software, API mobile app, regression test, optimization, database, suite maintenance, and automation, and testing of cross-browser. Other important features such as data-driven Keyword-driven, testing, and distributed testing are offered by it. Even it has record and playback test automation framework. Continuous Integration and Delivery in Agile cycles along with risk-based testing is supported by this tool.


Freshdesk can be purchased on its own or can be purchased along with their sales, marketing, calling, chat, and collaboration tools. The most basic customer service desk plan is free for unlimited users, but has limited capabilities. Most teams will outgrow that tier fairly quickly just based on the need for efficiency, but the rest of the tiers are fairly affordable for small businesses. Freshdesk also makes it clear that you own your data, and you can export it from their systems at any time, which means you’re not locked in once you start.
Security matters are among our prioritized criteria when comparing and listing suggestions, and they played a role when picking the 5 products above. They all use bank-grade data encryption technology and comply with leading safety regulations, and will assume full responsibility on eventual safety breaches as soon as you become their client. With data being hosted in cloud, and accessible only with valid credentials, you won’t risk losing it even if something happens to your device. With locally hosted solutions, however, you will need a dedicated team to work around your security network, and to keep an eye 24/7 to prevent a crash or an intruder.
Frankly, I’d think twice before entrusting financial data to a free-to-use service, probably even the freemium ones you mentioned. To make my point clear, I have nothing against cloud-based technology, in fact I could not imagine doing business without my smartphone, but when it comes to financials I still vote for local hosting. No bad experience with these solutions though, the choice’s up on you!
Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
Data mining is the extraction of consumer information from a database by utilizing software that can isolate and identify previously unknown patterns or trends in large amounts of data. There is a variety of data mining techniques that reveal different types of patterns.[2] Some of the techniques that belong here are statistical methods (particularly business statistics) and neural networks, as very advanced means of analyzing data.
TestComplete allows you to build and run functional UI tests. This is an automation testing tool that is well suited to test desktop, mobile, and web applications. The tool allows you to write test in most popular languages such as Python, JavaScript, and VBScript, etc.  It allows you to record and replay tests.  It offers GUI UI object recognition capabilities that detect and update UI objects automatically. It helps in reducing the efforts required to maintain test scripts. With TestComplete it is rather easy to scale tests across 1500+ real test environments to provide complete test coverage.
The move to agile has led many teams to adopt a pyramid testing strategy. The test automation pyramid strategy calls for automating tests at three different levels. Unit testing represents the base and biggest percentage of this test automation pyramid. Next comes, service layer, or API testing. And finally, GUI tests sit at the top. The pyramid looks something like this:
BeeBills is an automated invoicing software with features designed to make the invoicing process simpler for both businesses and their consumers. You can send automatically scheduled reminders to customers to pay invoices among other features. The company is based in Norway, but the product is marketed and meant for businesses in the United States and United Kingdom. beebills.com

Many companies may need to use multiple automated products, with some being used for user experience, others being used for data validation. Others are used as an all-purpose repetitive testing tool. There are free trials available for many of the products listed above, so that your business can see how each solution would fit into its existing workflow and development pipeline.
There is no one-size-fits-all tool for automated testing. It is highly recommended that testers evaluate various tools in order to select what would best meet their automated testing needs. Programming languages and technologies used to develop software continue to evolve, as do the automated testing tools, making cost a significant factor in tool selection. Commercial vendors often charge for tool upgrades, which can be substantial if your software uses emerging and frequently changing technologies. Open source and non-commercial tools, on the other hand, do not incur additional charges but require effort and expertise for integrating new upgrades. It is difficult to find the support and expertise needed for integrating various tools and frameworks into open-source solutions. Emerging tools that integrate with open-source frameworks, like Katalon, offer a viable alternative to both commercial and open-source automated testing solutions.

Integration with complementary add-ons. The future of accounting lies in two areas: the cloud, and integration. SMBs that experience tremendous growth or increased complexity may need to move up to the next level of cloud-based financial management applications, like NetSuite or Intacct. But if a business just needs more flexibility and/or features in a particular area, like invoicing, expenses, or inventory management, there are hundreds of add-on solutions that can connect to services like QuickBooks Online and Xero.
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