Privacy Policy
This policy explains how Executive Process Service handles the information you provide when you order process service in New York City or New York State. Last updated: November 9, 2026.
What We Collect
When you place an order we collect your name, law firm or organization, email address and phone number; the name of the person or business to be served and the service address; case details such as the index number and issuing court; the documents you upload; and records of your order. Payment is processed by Stripe on its secure hosted checkout page. We do not receive or store card numbers.
How We Use It
We use this information to coordinate service of your documents, to communicate with you about your order, and to return proof of service.
Who We Share It With
We share order details and documents with the independent process servers and process-serving companies who fulfill your order, only as needed to attempt service and return proof of service. We share payment information with Stripe to process your payment, and we disclose information when the law requires it. To answer a payment dispute or to prevent fraud, we may provide our payment processor and the card issuer with order records, communications and proof of the attempts made. We do not sell personal information.
Who Is Responsible
Executive Process Service is operated by a company organized under the laws of Estonia, doing business as Executive Process Service. That company is the controller of the personal data collected through this website. Questions or requests about your data can be added to the Special Instructions field of the online order form.
Legal Basis for Processing
We process your information to perform the order you asked us to carry out (contract); to meet our legal, tax and accounting obligations (legal obligation); and on the basis of our legitimate interests in preventing fraud, handling payment disputes and protecting our legal rights.
International Transfers
We are based in the EU, and order data is transferred to the United States and other countries where service is carried out. It is sent to the process servers and process-serving companies who fulfill your order, to Stripe for payment, and to our hosting and technology providers. These transfers are necessary to perform the order you requested, and where required we rely on appropriate safeguards such as standard contractual clauses or the EU–US Data Privacy Framework.
How Long We Keep It
We keep order records and uploaded documents for as long as needed to complete your order, to satisfy legal, tax and accounting requirements, and to handle disputes or protect our legal rights.
Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. If a breach affects your personal information, we will notify the relevant authority and affected people as required by applicable law.
Your Rights
If applicable data protection law gives you rights over your personal data, such as access, correction or deletion, you can ask to use them by contacting us through the Special Instructions field of the online order form. We may need to verify your identity, and we may keep information where the law allows or requires it (for example for legal, tax, accounting or dispute purposes).
Complaints
Where applicable law gives you the right, you can file a complaint with a data protection authority, such as the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).
Questions
Questions about this policy can be added to the Special Instructions field of the online order form. See also our Terms of Service.